Learning & Development Specialist, Linga

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Learning & Development Specialist within PNC's Linga organization, you will be based remotely. What you need to succeed 2+ years of experience in Learning & Development, Training, Enablement, Customer Success, or a related field, preferably in a SaaS, technology, hospitality, or channel partner environment. Excellent communication, presentation, and cross-functional collaboration skills, with the ability to work effectively with subject matter experts, product teams, customer success teams, and external partners. Comfortable leading live training, workshops, webinars, and onboarding sessions with confidence, professionalism, and high learner engagement. Strong content development skills, including the creation of training materials, job aids, process documentation, knowledge base articles, videos, and learning assessments. Bonus points if you have: Experience working with a Learning Management System (LMS), including course administration, learner tracking, reporting, and content maintenance. Experience with Absorb LMS is a plus. Demonstrated ability to facilitate engaging instructor-led training sessions for employees, partners, resellers, or customers, both virtually and in person. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Leverages established training programs and delivers a variety of training to employees within assigned business unit. May deliver stand-up classroom instruction. Delivers moderately complex business or job-specific training to attain learning objectives and meet learners' needs. May partner with enterprise trainers to review or develop training materials. Coordinates training materials, facilities and equipment within the business unit. Monitors participant progress and instructional program effectiveness. Reviews training materials in relation to organizational needs, learners' backgrounds and course objectives to ensure consistency of quality and accuracy of content. Partners with enterprise training to modify training materials as appropriate. Evaluates employees' learning performance and related improvements. Liaises with employees and trainers to facilitate learning activities. PNC Employees take pride… Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Change Management, Employee Coaching, Facilitation, Group Presentations, Process Improvements, Program Management, Training Needs Assessment, User Experience (UX) Design Competencies Adult Learning: Theory and Practice, Coaching Others, Effective Communications, Live Instruction, Managing Multiple Priorities, Mediated Instruction, Storytelling, Training Programs Management Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 4+ years of related business or functional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Language Assessments No Required or Preferred Language Assessments Pay Transparency Base Salary: $37,500.00 - $75,000.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 08/27/2026, although it may be longer with business discretion. Benefits Medical/prescription drug coverage (with a Health Savings Account feature) Dental and vision options Employee and spouse/child life insurance Short and long-term disability protection 401(k) with PNC match, pension and stock purchase plans Dependent care reimbursement account Back-up child/elder care Adoption, surrogacy, and doula reimbursement Educational assistance, including select programs fully paid A robust wellness program with financial incentives In addition, PNC generally provides the following paid time off, depending on your eligibility: Maternity and/or parental leave Up to 11 paid holidays each year 9 occasional absence days each year, unless otherwise required by law Between 15 to 25 vacation days each year, depending on career level Years of service To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. Company Culture For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page. #J-18808-Ljbffr PNC