Employee Benefits Coordinator

Built on meritocracy, our unique company culture rewards self‑starters and those who are committed to doing what is best for our customers. Brown & Brown Employee Benefits Coordinator Location: Jacksonville and Tallahassee, FL. This position serves as the secondary service contact for the Account Manager and acts as support for the benefits department. Responsibilities include assistance with data entry and day‑to‑day servicing, working closely with all department teammates to ensure service needs are met. Key Responsibilities Operate a personal computer and appropriate software packages. Above average skills with MS Excel, PowerPoint and Word documents. Responsive to all emails; all emails should be answered within 24 hours of receipt. Draft, construct, and review various reports for customer/prospect presentations, including demographic and financial analysis as assigned. Manage and maintain the Benefits Account Management (BAM) System. Maintain monthly expiration reports. Create and deliver monthly customer communications as needed. Assist Account Managers with the annual renewal process, census preparation, open enrollment, and new business implementation. Maintain effective information management between Account Manager, Producer, Customer and Carrier through all applicable channels. Ensure all applicable data is kept accurate and files maintained in BAM. Promote teamwork, a positive attitude, and commitment to department/agency goals. Follow agency guidelines, policies, and procedures. Obtain full working knowledge of benefits action items, activities and cases. Assist and support the benefits team with open enrollment meetings and materials, including creating employee benefits guides and flyers. Obtain full working knowledge of BAM/AMS policy coding, producer/carrier commission splits. Be responsible for the completion of any assigned projects. Other duties as assigned by the EB team leader. Required Qualifications High school diploma or equivalent. Computer literate and proficient with MS Office Suite. Exceptional telephone demeanor and e‑mail etiquette. Ability to maintain a high level of confidentiality. Professional business attire. Preferred Qualifications Associate’s or bachelor’s degree. Willingness to obtain a Florida 2‑15 license and satisfy ongoing licensing continuing education requirements once obtained. Benefits Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance. Financial Benefits: ESPP, 401(k), Student Loan Assistance, Tuition Reimbursement. Mental Health & Wellness: Free mental health and enhanced advocacy services. Beyond Benefits: Paid Time Off, Holidays, preferred partner discounts, and more. Not all benefits are reflected above. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. #J-18808-Ljbffr