Unit Assistant-Emergency Department-36 hrs/week-Midnights-West Bloomfield

General Summary Under the direction of the Registered Nurse, the unit assistant provides clerical support for Patient Care Units(s) including admission, discharge, transfer, medical records, receptionist, and quality control. Under the direction and supervision of the responsible Registered Nurse, performs specific patient care duties to meet safety and comfort needs of the patient. Provides input to assist the RN in planning and implementing patient care. Responds to emergent situations according to established procedures. Recognizes and participates in own continuing education. The Unit Clerk follows the Henry Ford Health System Team Member Standards of Excellence in all interactions. Principals Duties And Responsibilities The Unit Assistant is responsible for many tasks and responsibilities that are detailed in the attached task list. The top priorities for all Unit Assistants are: Customer Service Answer phones and facilitate communication between the nursing unit and callers Respond to call lights Clerical processing of new admissions including creating patient charts, other duties defined by unit (i.e. MyChart enrollment) Scheduling of post-discharge appointment with patient following the established business unit process During downtime, process and back-enter non-medication orders; maintain downtime paper forms Perform monthly maintenance of BCA, printer and unit report Notify appropriate resources for maintenance, track all requests and statuses for unit clinical, telecommunication (phone system) and computer equipment Contact consultative services per business unit process Process patient information after discharge, including disposition in electronic health record (EHR) and breakdown of patient chart Assist with coordination of interpreter services after collaboration with nursing staff Perform cleaning of unit clinical, telecommunication (phone system) and computer equipment during each shift; reboot computer equipment if needed Perform tasks related to emergency response activities Perform purposeful rounding according to unit standards Education/Experience Required High school diploma or G.E.D. equivalent Work experience as a nurse assistant preferred or Certified Nurse Assistant (CNA) preferred, or are currently enrolled in a nursing program and have successfully completed Fundamentals of Nursing Successful completion of introductory period required to achieve knowledge of policies relative to job duties and patient care unit Visual, hearing, verbal ability required to receive calls, record information Certifications/Licensures Required Complete BLS Heartsaver Certification during orientation Additional Information Organization: Henry Ford West Bloomfield Hospital Department: HFWB Emergency Department Shift: Night Job Union Code: Not Applicable #J-18808-Ljbffr Henry Ford Health