Social Worker - Patient Representative/Advocate

US Government Jobs

Patient Representative/Advocate

The Patient Representative/Advocates are responsible for complaint resolution with service recovery, working with Service Line Advocates, to help resolve issues with the patients about their experiences of care. They collaborate with other facility staff in the creation, development, and implementation of initiatives and actions that improve patient experience. They serve as a resource to Veterans, their caregivers, and VA staff on general VA benefits and other entitlement programs.

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Vacancy posted 2 days ago

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