SaaS Customer Experience & Demos Specialist

Harvard Business Publishing is seeking a part-time Customer Experience Specialist (Contract) to support customer outcomes across HBI’s higher education portfolio through hands-on operational delivery and customer-facing activities, including product demonstrations for a subset of HBI offerings. The role emphasizes organizational excellence, proactive issue resolution, and the ability to navigate Zendesk, Salesforce, and LMS tools. #J-18808-Ljbffr Harvard Business School Publishing Corporation