Benefits Administrator

Benefits Administrator

DBMG Headquarters - Phoenix, AZ 85016

Position Description

The Benefits Administrator supports the effective administration of benefit programs for DBM Global and its subsidiaries. This role assists with the day-to-day management of all group benefits programs, including medical, dental, vision, life and disability insurance, spending accounts, and retirement plans. The Benefits Administrator partners closely with Human Resources and Payroll to ensure accurate, efficient, and compliant benefits administration, while maintaining data integrity and supporting program operations.

Core Responsibilities

• Assist in the daily activities and administration of employee benefits programs
• Monitor and resolve discrepancies in weekly benefit eligibility file feeds and carrier enrollments to ensure accurate and timely processing
• Perform weekly and monthly reconciliations of payroll deductions, employer contributions and benefit expenses by company and location
• Support annual open enrollment through various phases including HRIS system updates, employee communications, vendor implementation, and post enrollment audits
• Perform detailed audit of carrier invoices and ensure timely payment processing including weekly HSA funding
• Support annual compliance audits, including nondiscrimination testing, ACA data validation, and reporting requirements
• Ensure timely distribution and compliance of all required plan notices, disclosures, and participant communications in accordance with federal, state, and plan sponsor requirements
• Perform other benefit related duties and projects as needed

Required Qualifications (Knowledge, Skills, and Abilities) to Perform Essential Functions of This Position:

• Action Oriented – Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
• Approachability - Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.
• Conflict Management - Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Interpersonal Savvy - Relates well to all kinds of people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
• Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
• Priority Setting - Spends his/her time and the time of others on what is important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
• Understanding Others - Understands why groups do what they do; picks up the sense of the group in terms of positions, intentions, and needs; what they value and how to motivate them; can predict what groups will do across different situations.
• Written Communication - Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

Work Experience

Candidate will have at least 3 years Benefits/HR administration experience required. Experience supporting a multi-state, multi-location employee population preferred.

Education/Training

• High School Diploma or equivalent
• Professional certification such as CEBS or SHRM preferred

Specialized Knowledge

• Ability to work as a team within Human Resources, Payroll, Accounting, and management
• Ability to maintain a high level of integrity and confidentiality
• Endure and perform repetitive tasks
• Knowledge, Understanding and Comprehension of employee benefit plan designs, company policy/procedures, and benefit administration practices
• Strong analytical and problem-solving skills with the ability to identify discrepancies and ensure the accuracy of benefit data through regular audits, reconciliations, and reporting
• Knowledge, Understand and Comprehension of all pertinent federal and state regulations, compliance requirements affecting employee benefit programs including ERISA, COBRA, FMLA, Section 125, ACA, COBRA, and HIPPA

Software & Technology

Position will require the frequent use and knowledge of MS Office Suite (Outlook, Word, Excel), Paycom, and ADP Workforce Now

Work Environment

Position requires as many hours needed to fulfill the daily and weekly obligations required to carry out the functions and may require occasional evening and weekends. This position is indoors in a climate-controlled office. Reasonable accommodations will be made upon request for those who have disabilities that qualify under the American with Disabilities Act. DBM Global is an Equal Opportunity Employer