Program Specialist 3, Student Business Center

Program Specialist 3, Student Business Center

Bellevue College is a student-centered, comprehensive and innovative college, committed to teaching excellence, that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

This position plays a vital role in providing services through the management of the Bulldog ID Office. The Bulldog ID Office provides various services to the campus community including, but not limited to the Bulldog ID Card, sales, and wayfinding for individuals in the Student Success Center (U-building).

Pay, Benefits & Work Schedule Position Salary Range: $59,724/year - $80,436/year The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Individuals newly hired to Classified position are placed in a salary range based on the WPEA Collective Bargaining Agreement. We offer comprehensive compensation package with salary and benefits as the main components. Competitive salary is within the Range stated above, and commensurate with qualifications and experience. Generous benefits are offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc. The employee is scheduled to work 40 hours per workweek. This is a Classified, overtime eligible position and represented by the Washington Public Employee Association of Higher Education (WPEA-HE).

About The College Bellevue College is a vibrant, student-centered institution located just 10 miles east of Seattle. Serving one of the most diverse student populations in Washington - we are proud to reflect the global community we serve. As an employer, Bellevue College is committed to fostering a workplace where employees feel valued, supported, and empowered. We believe that our faculty and staff are essential partners in fulfilling our mission, and we prioritize professional growth, collaboration, and innovation in everything we do. Employees at Bellevue College benefit from opportunities to expand their skills, contribute to meaningful work that changes lives, and engage in a community that is deeply committed to inclusion. We are dedicated to creating an environment where creativity and innovation thrive, and where the contributions of every employee help shape both the success of our students and the vitality of the region. At Bellevue College, you will find a community that supports your goals, values your voice, and celebrates your impact.

About the Department The Student Business Center is a one-stop resource hub offering services such as postage stamps, discounted movie tickets, and printing account funding. It also provides fitness center access stickers and hosts an online classifieds platform for buying/selling items, finding housing, and exploring local job opportunities.

Essential Functions

• Administrative Support
• Serve as primary lead for the Bulldog ID Office operations, functions, and services
• Manage campus identification card system including inventory and equipment; oversee issuance of the Bulldog ID Cards; assist students, staff and faculty with Bulldog ID Card issues
• Create and manage yearly Bulldog ID Office budget
• Communicate Bulldog ID Office functions and services to campus constituents
• Collaborate with campus offices which use hardware and/or software related to the Bulldog ID system to provide campus service and proactively adapt services and supports as campus needs change
• Work in partnership with other offices such as Access Control, Information Technology Services (ITS), Office of Sustainability, Wellness Center etc.; on Bulldog ID Office services provided
• Troubleshoot hardware and software issues and work with ITS and ID card system staff to resolve issues
• Manage and process sales transactions (ticket and stamp sales, etc.) and reconcile sales daily.
• Ensure visitors to ID Office receive appropriate level of customer service support (sales support, campus resource sharing, way-finding information, ID card information, etc.)
• Maintain up-to-date knowledge and information regarding support services of other offices and office locations to improve wayfinding services
• Submit work orders and be responsible for tickets to resolve workflow issues (i.e. computers, drive access, custodial maintenance) in the Bulldog ID office
• Develop office protocols and adjust protocols as campus needs dictate
• Order office supplies for Bulldog ID Office
• Supervision
• Hire, train, supervise, evaluate, and direct the work of student employees employed in the Bulldog ID Office
• Establish student work schedule, approve student work schedule consistent with department budget, monitor work time, and authorize bi-weekly timesheets for the Bulldog ID Office staff
• Complete student employee paperwork; maintain supervisory records and files
• Schedule team meetings and other meetings as necessary for student employees
• Other duties
• Serve as advisor to student organization(s) with consultation and approval of Dean of Student Life
• Attend professional association meetings as requested
• Serve on committees as approved by Dean
• Perform other duties as assigned

Minimum Qualifications

• High School graduation. A combination of relevant education and professional experience may substitute for the degree on a year-for-year basis.
• Two (2) years of work experience in Student Affairs functions.
• Experience providing front-line service customer service to the public in a diverse and inclusive setting.
• Experience using software systems to deliver services, track data, or maintain customer records.
• Demonstrated experience using technology hardware to provide client or customer service (e.g. card printers, photo capture systems point-of-sale systems).
• Demonstrated ability to work and communicate effectively with people from diverse backgrounds.
• Demonstrated ability to work independently in a fast-paced environment with high level and initiative, planning, organization and time management skills
• Demonstrated ability to build and maintain internal and external customer relations
• Effective written communication and editing skills
• Ability to give presentations to groups
• Demonstrated ability in planning, organizing and executing large- scale projects.
• Demonstrated ability to supervise or provide leadership to students, volunteers or other groups
• Ability to responsibly interpret and explain campus protocols, procedures and policies
• Prior experience working as a member of a team, building effective relationships, and collaborating with others at various levels of an institution

Preferred Qualifications

• Bachelor's degree and one year experience in a college or university setting in Student Affairs or equivalent setting.
• Knowledge of Bellevue College departments and resources and their procedures, protocols and policies.
• Prior knowledge and experience using college card systems and system functions.
• Prior experience supervising students or team members

Conditions of Employment

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties. Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. Sexual Misconduct and Background Check: Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under RCW 28B.112.080. Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners. Reference Check: Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties.

This position is NOT eligible for relocation allowance. This position is NOT eligible for sponsorship for employment-based visa.

How To Apply

Applications received by 06/18/2026 will be given full consideration. Applications