Network Operations Analyst
$34 - $39 per hour6AM City, LLC
Job Description Job Description We are looking for Network Operations Analyst for our client in Fairfield, CA Job Title:Network Operations Analyst Job Location:Fairfield, CA Job Type:Contract Job Description: Pay Range: $34hr - $39hr Responsibilities: This is the Incident/Event Management role which assists with repair or restoration procedures to network systems and applications that receive an event notification. Apply Run-book procedures or work instruction steps required for scheduling, monitoring & technical support functions on the network and application interfaces. Process routine change requests and work orders. Monitor Change Management activities for notification of alarm suppression and post maintenance validations to take place. May act in a lead capacity to open and manage technical conference bridges, updating incident and/or problem management tickets as needed. Develop and distribute ongoing updates/notifications for outages in progress as directed by a Service Manager or Supervisor. Miscellaneous Incident Commander tasks. Manage timely ticket updates. Skills Required: BA/BS in Information Technology or related field or equivalent work experience. Intermediate knowledge of network protocols, software applications, and operating support systems. Current Networking Certification; ITIL Certification. Minimum of 2 years of experience in telecommunication, internet, or network operation center environments. Previous experience working in ticket management systems/ applications (I.E SMC Remedy), monitoring network devices and software operating systems. Ability to use different analytical methods, approaches, and tactics to meet analysis requirements in an efficient manner. Able to support shift schedules as required to meet business needs. Company Description visit our career site to see all open positions @ Company Description visit our career site to see all open positions @ #J-18808-Ljbffr 6AM City, LLC
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