Fitness Specialist
$31.25 - $36.06 per hourAlliance Physical Therapy Partners
Certified Athletic Trainer/ATC Hourly Pay Range: $31.25- $36.06/hr Location: Everett, WA
Position Description Fitness Specialist Position Description: A Work-Fit Fitness Specialist is responsible for supporting current Work-Fit customers to exceed customer expectations by collaborating on the planning, organizing, communicating, developing, delivering, and measuring of Work-Fit services. A Fitness Specialist will contribute to the advancement of Work-Fit's quality and compliance to support service growth and excellence.
General Work-Fit Position duties:
Position Description Fitness Specialist Position Description: A Work-Fit Fitness Specialist is responsible for supporting current Work-Fit customers to exceed customer expectations by collaborating on the planning, organizing, communicating, developing, delivering, and measuring of Work-Fit services. A Fitness Specialist will contribute to the advancement of Work-Fit's quality and compliance to support service growth and excellence.
- Health & Fitness Delivery
- Oversee employee usage of fitness facilities.
- Comprehensive membership operations and processes, badging process/creation and security access management and control
- Provide supportive and motivating environment for employees, establish, and maintain relationships.
- See that participants are properly oriented to the facility, rules and guidelines, and use of equipment.
- Oversee facility usage to ensure the health, safety, and comfort of participants.
- Onsite, employee-facing orientations, program designs, 1:1 service, health guidance, program referrals and assistance with subject matter expertise and quality service delivery
- Be available for participant questions, concerns, and suggestions.
- Enforce rules on equipment usage etiquette, safety, and hygiene.
- Evaluate market trends and employee feedback to continually broaden physical activity programs and offerings through tournaments, challenges, engagements, events, and workout programs.
- Oversee group exercise instruction.
- Monitor instructor preparation and punctuality.
- Facilitate instructor success (e.g., room scheduling, equipment availability).
- Audit classes to verify exercise appropriateness and participant safety.
- Invite participant feedback on classes and instructors.
- Communicate class availability, schedule, and changes.
- Contribute to group exercise instruction as approved. Preferred class offerings include Cycle, Yoga, Core, Bootcamp, Zumba, Strength, Pilates and Stretching.
- Maintain appropriate certifications, where applicable (group fitness, coaching, personal training, AED/CPR/First Aid)
- Maintain equipment and inventory.
- Perform regular equipment checks and ensure that equipment is in good working order.
- Initiation and follow through of all facility tickets and requests (leaks, electrical, outages, A/V, damages, etc.)
- Schedule equipment maintenance and escort suppliers within the facility.
- Report equipment maintenance and replacement needs to the Client Program Manager.
- Complete annual capital inventory and submit as instructed.
- Collaboration, relationship building and coordination with site services, facilities, housekeeping and janitorial teams
- Monitor facility maintenance and safety.
- Perform regular facility walk-throughs - checking for equipment and facility issues that need attention.
- Identify and mitigate hazards and report issues to the Client Program Manager.
- Manage supplies inventory and ordering.
- Be prepared for emergencies.
- Perform first-aid kit and AED checks to ensure availability and proper function.
- Carry out regular drills in emergency scenarios.
- Verify that emergency instructions are posted (address, phone numbers).
- Well Being Delivery
- Ad-hoc WBD support, as determined by PM and site WB staff.
- Oversee employee usage of fitness facilities.
General Work-Fit Position duties:
- Policy and Procedures
- Maintains a safe, secure, and professional work environment by communicating and enforcing policies, procedures, and the expectations for the Work-Fit Employee Code of Conduct.
- Ensures quality service by collaborating with site Leadership to understand, teach and enforce Work-Fit and Client organization Policy and Procedures.
- Maintains and understands the Work-Fit and Client agreed upon Standard Operating Procedure (SOP) Manual(s) which defines the delivery of service at the specified client site(s).
- Collaborates to advance SOP practices for continued quality and professional practice compliance.
- Business Planning
- Assists the Team Leader and/or Regional Lead with establishing strategic goals that match Work-Fit services and resources to the needs of the customer.
- Assists with identifying and evaluating trends to create a unified vision to deliver Work-Fit services.
- Completes assignments from the Team Leader and/or Regional Lead to meet the strategic goals of the Program.
- Program Measurement
- Ensures that all Work-Fit service interactions are documented in the Work-Fit and client (if applicable) record management database (s) in accordance with all Work-Fit record management policies and quality practices.
- Conducts quality reviews of record management practices and implements action plans to ensure continuous quality improvement.
- Assists the Team Leader and/or Regional Lead in the development and review of Work-Fit scorecard(s) within the agreed upon guidelines with Client Leadership.
- Professional Development
- Remains current with all policies, credentialing and laws governing professional practice.
- Advances professional and technical knowledge by completing educational workshops, obtaining advanced certifications, completing virtual courses, reviewing professional publications, establishing strategic networks, collaborating with other professionals, and benchmarking state-of-the-art practices.
- Delivery of Work-Fit Services
- Makes health personal through the delivery of the agreed upon Scope of Services to the customer in accordance with the SOP.
- Assists in the establishment of Best Practice sharing and implementation practices throughout Work-Fit.
- Customer Relations
- Integrates with the customer and participates in client meetings and on client committees as delegated by the Team Leader and/or Regional Lead.
- Program Marketing
- Assists the Team Leader and/or Regional Lead in the development of a marketing plan for the integration and advancement of Work-Fit services.
- Develops and delivers marketing materials and presentations.
- Creates a culture of proactivity and personal health responsibility through the development, distribution, delivery and posting of educational materials utilizing available client distribution/posting resources.
- Facility/Office Management
- Ensures that the security of sensitive records (hard copy and computerized) is always maintained.
- Maintains a work area that is neat, clean, and organized.
- Maintains safe, clean, and neat areas for the delivery of Work-Fit services.
- Maintains office equipment in safe working order.
- Additional Duties and Projects as Assigned
- Bachelor's degree in a Work-Fit/Customer specified health field such as Exercise Physiology, Fitness, or Health/Wellness, from an accredited college or university.
- Maintain CPR/AED certification.
- 3 years of professional experience in a specified health field
- Effective written (including proper grammar and spelling) and oral communication skills with individuals as well as group settings.
- Ability to manage time to ensure all duties and responsibilities are met on a daily and weekly basis.
- Ability to work without direct supervision.
- Proficient with Microsoft Word, Excel, and PowerPoint and ability to conduct on-line research.
- Proficient with use of electronic recordkeeping database and client databases (as applicable to each Program).
- Comfortable in the delivery of service in various work environments such as manufacturing, warehousing, office, and outdoors.
- Maintain a consistent and flexible schedule to meet the needs of the Work-Fit Team and Work-Fit customers.
Vacancy posted 5 days ago
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