Field Service Technician

Company: Flow Control Group

About Us:
Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands-each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service.

At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality.

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Key Tasks and Responsibilities:
• Installation: Properly install new pumps and fans in accordance with manufacturer specifications and industry standards. This includes setting up piping, fittings, electrical connections, and other necessary components to ensure optimal performance, reliability, and safety.
• Maintenance: Perform routine maintenance on pumps and fans to prevent breakdowns and extend their lifespan. This includes inspecting components, lubricating moving parts, cleaning, replacing worn-out parts, and testing functionality to ensure optimal performance and reliability.
• Repair: Diagnose and repair malfunctioning pumps and fans promptly to minimize downtime. This includes troubleshooting electrical, mechanical, and hydraulic issues, and performing repairs efficiently to restore functionality and ensure the systems are operating smoothly.
• Calibration: Calibrate pumps and fans to ensure accurate performance according to required specifications. This includes adjusting settings, replacing sensors, and verifying performance against established standards to ensure optimal efficiency and reliability.
• Documentation: Maintain accurate records of maintenance activities, repairs performed, parts replaced, and other relevant details for both pumps and fans. This includes updating equipment logs, preparing service reports, and capturing clear photos for tracking.

Required Skills and Experience:
• Hands-on mechanical/ technical experience
• High school diploma or GED required
• Clean and valid driver's license
• Excellent technical, communication, and organizational skills
• Proficiency in using diagnostic tools and testing equipment.
• Experience with a proven track record in customer satisfaction
• Willingness to work overtime as needed, including evenings, weekends

Safety and Compliance:
• Adhere to company safety protocols and industry standards to maintain safe working conditions.
• Comply with all relevant regulations, such as OSHA, and utilization of appropriate PPE.

Physical | Work Requirements
• Ability to lift and carry heavy equipment, up to 75 lbs.
• Physical stamina to stand, kneel, crouch, and bend for extended periods, ensuring comfort and efficiency while performing tasks in various settings.
• Capable of working in confined spaces and at heights, adhering to proper safety procedures and utilizing appropriate safety equipment during pump and fan installations and repairs.
• Willingness to work in various environmental conditions, including extreme heat, cold, and confined spaces.

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Why Build a Career with Us?


Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.


Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.


Training: FCG University learning and training platform available to all employees offering over 80k courses.


Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.


Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.