Manager, Tax Operations

Job Description

Job Description

About OnPay

OnPay is a fast-growing software company headquartered in Atlanta, offering a modern cloud-based payroll, HR, and benefits solution for small to midsize businesses. We’re currently seeking talented and curious individuals to join our team. We want to hear from you if you are interested in joining an exciting and fast-growing company!

Learn more at OnPay.com

If you’re someone who thrives in a fast-moving environment and loves helping businesses succeed, this is the perfect time to join a high-growth SaaS company that’s redefining what payroll software should be.

The Role

We’re looking for someone to lead a team of Tax Operations professionals and ensure seamless execution of payroll tax filings and payments on behalf of our clients. You will report to and support the Director of Tax Operations by fulfilling responsibilities that sponsor our team’s overall success and assist team members with daily priorities.

What You’ll Do

• Skillfully carry out tax fulfillment project management duties such as scheduling/workload distribution and monitoring deadlines

• Maintain knowledge and understanding of current tax initiatives, including but not limited to changes in tax laws and regulations

• Oversee the tax project lifecycle for semi-weekly, semi-monthly, monthly, quarterly, and annual filings and ensure that tasks are executed from project start to finish

• Mitigate project risks before kick-off and work with the Tax Operations Director to develop resolutions as needed

• Complete quality control reviews after each project lifecycle and report results to leadership

• Guarantee integrity and accuracy in cash reporting/documentation and tax fund reconciliations

• Develop team metrics and reports to identify and assess areas of improvement

• Drive internal business initiatives and projects to gain a strategic advantage and promote organizational growth cross-functionally

• Provide day-to-day guidance and oversight of staff; actively work to promote and recognize performance

• Conduct regular 1:1 meetings and performance reviews with all team members and provide constructive feedback and opportunities for growth

• Complete administrative tasks such as hiring/interviewing, approving timesheets & PTO requests

• Document issues that require involvement from product and technology teams

• Submit and track various data requests

• Escalate issues as necessary

What You Bring

• Ability to manage multiple tasks simultaneously, going from technical/financial to team member interaction with ease

• Desire to make a meaningful impact at a fast-growing, exciting company

• Entrepreneur mentality - positive attitude with hustle, persistence, and strong work ethic

• Superior interpersonal skills with the ability to work with various types of stakeholders

• Self-starter with a great sense of urgency

• Exceedingly detail-oriented and organized

• Problem solver and enjoys helping others

• Solid analytical and critical thinking skills; ability to learn at a fast pace.

• Exceptional technical aptitude

• Ability to foresee, analyze, and diagnose potential issues to mitigate risk.

• Excellent written and verbal communication

• Ability to interpret technical file schemas

• Ability to critically read and construct meaning to numerical information and data

• Ability to construct meaningful reports from various data

Education and Experience:

• At least three years managing a team, or helping to lead a team, in payroll and taxes (strongly preferred)

• Experience in a technical service role (required)

• College experience (degree strongly preferred)

• Experience administering client information in a database

• Advanced technical and computer skills – Microsoft Suite, CRM, Adobe Acrobat, internal databases

Why OnPay?

• Momentum that matters: We’re backed by over $100MM in new funding and scaling rapidly.

• Market-leading product: OnPay consistently ranks among the highest-rated payroll solutions, earning top marks for usability, customer satisfaction, and support.

• Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta’s Ponce City Market if you reside in the Atlanta metro area.

• Competitive compensation: Base salary + bonus + stock options = real upside for high performers.

• Comprehensive benefits: 4 weeks PTO + paid holidays, Medical/Dental/Vision, Short- & Long-Term Disability, Life Insurance, Fertility Benefits, Parental Leave, and a 401(k) with company match.

• Growth culture: Join a team with deep employee benefits experience, payroll expertise, market momentum, and a genuine commitment to helping employees grow their careers.

• Client-first ethos: OnPay is built on a culture of transparency and service — from our transparent pricing to our commitment to making small business simpler.

Location & Compensation

• Remote (U.S.) | Atlanta HQ Optional

• Compensation includes a base salary range of $99,795 to $111,800 . Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Recruiting Fraud Alert:

To all candidates: your personal information and online safety are top of mind for us. At OnPay, recruiters only direct candidates to apply through our official career page at careers.onpay.com

Recruiters will never request payments or ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from OnPay, please email View email address on ziprecruiter.com

OnPay is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We want candidates from multiple backgrounds and lifestyles to create a broader set of perspectives. We make all employment decisions without regard to gender, sexual orientation, gender identity, race, color, religion, age, pregnancy, national origin, veteran status, disability, or any other classification protected by applicable laws.