Customer Service Specialist
Initial Therapeutics, Inc.
GRAIL is seeking a Supervisor, Customer Service to oversee a team delivering high-quality customer support. The role includes coaching staff, monitoring performance, and ensuring SLAs are met, with a flexible on-site/remote setup in Durham, NC. The ideal candidate has 5+ years in customer service, 1–2 years in a supervisory capacity, and may travel ~5%. A Bachelor’s degree in Business or related field is preferred, with strong CRM and Salesforce experience. #J-18808-Ljbffr
Vacancy posted 11 hours ago
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