Global Operations Manager, Latin America (Country Launch)

the company was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today the company is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars. GLOBAL OPERATIONS MANAGER, LATIN AMERICA (COUNTRY LAUNCH) Starlink is providing high-speed broadband to the world. This role combines traditional business planning and analysis with broader business decision-making and strategy, directly supporting Starlink's leadership. Global Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations.

RESPONSIBILITIES:

Develop comprehensive execution plan to implement market requirements for initial market access and rapid growth of operations Track and report on key performance indicators (KPIs) such as the timeliness of activation upon full authorization in a market, product accessibility, and Starlink’s operational health in live markets Guide planning and resource management for specific verticals within Starlink, including development of business models Identify initiatives for improvement of Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink's leadership Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams, evolve the customer experience, or scale the business while balancing resources Collaborate and partner with cross functional teams in order to build a strong networking across these departments and with external resources to ensure compliance Support and educate internal stakeholders on market requirements and timeframes, working collaboratively to achieve company objectives

BASIC QUALIFICATIONS:

Bachelor’s degree in STEM, business, economics, or finance 4+ years of experience in business operations, project management, or strategic planning 1+ year experience based abroad or working with operations outside of the United States 1+ year of experience with analytical skills (e.g. Microsoft Office applications, Excel modeling, etc.)

PREFERRED SKILLS AND EXPERIENCE:

Demonstrated success working in an environment with competing priorities and aggressive schedules Experience leading complex operational and strategic initiatives Ability to define and manage a project independently Experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker) Experience using various programming languages (e.g Python, Javascript, R, SQL, HTML, XML, CSS, Ruby) Strong written and verbal communication skills, particularly with senior business leaders

ADDTIONAL REQUIREMENTS:

Willingness to travel up to 50% Must be willing to work extended hours and/or weekends This is not a remote position and would require being onsite

COMPENSATION AND BENEFITS:

Pay Range: Level 3: $120,000.00 - $175,000.00 Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. long-term incentives, in the form of company stock or long-term cash awards potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan comprehensive medical, vision, and dental coverage 401(k) retirement plan short and long-term disability insurance life insurance paid parental leave various other discounts and perks 3 weeks of paid vacation 10 or more paid holidays per year paid sick time in Washington State company shuttles from select Seattle locations to the the company Redmond office Monday to Friday

ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. the company is an Equal Opportunity Employer; employment with the company is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of the company’s Affi­rmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out View email address on click.appcast.io*.* #J-18808-Ljbffr United States Digital Space LLC