Desktop Support

A ver reputed Company is looking for Candidates for Desktop Support Candidates for Harrodsburg KY location Job Description Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment Install and upgrade equipment and software Identify recurring issues, document and escalate to appropriate personnel Represent technical bridge between technology groups and business units Make recommendations for improvement in processes and procedures Follow existing processes and use standard methodologies to carry out assigned tasks May be required to maintain inventory supplies Participate on cross-technology teams Performs other related duties as assigned by management Requirements Educational Requirements: No preference for field. Required Experience: 3+ years of relevant experience. Required Skills Strong troubleshooting skills Good oral and written communication skills Ability to work independently or as part of a team Proficient in hardware system components, component and peripheral (printers, scanner, wireless handhelds) replacement Active Directory Office (Excel, Outlook Email and Calendaring, Power point, Access) Proficient in installation, navigation, and support of Microsoft Operating systems Preferred Skills Strong knowledge on use and architecture of client management systems; Remedy, Altiris, Dame ware, Client WebJet Admin Search functionality, Registry, User Profiles, Permissions Strong Remote Support skills and familiarity with remote support tools Candidate should possess general knowledge/skills in Network components and topology Protocols - TCP/IP, Wireless communication and authentication protocols (PEAP), Client configurations, Remote Access, LAN/WAN Microsoft Project and Visio Clarify Adobe Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Ustechsolutions