CNA Resident Aide

SSG-Project 180 turns lives around through innovative, wraparound services that keep people out of institutions and in their communities. Project 180 is a leader in the forensic treatment space, offering high-quality, specialized treatment programs that serve thousands of justice-involved individuals. Our programs span criminal justice intercepts and include pre-arrest interventions, court-based diversions, jail in-reach, and intensive post-release services. Project 180 operates in partnership with County agencies including the Department of Mental Health (DMH), the Department of Health Services (DHS), and the Justice, Care and Opportunities Department (JCOD).

The Program

Interim Housing is a county-funded D epartment of Mental Health (DMH) program for unhoused individuals with severe mental health problems. The Interim Housing program provides temporary housing and connects individuals to important resources in the community, with the ultimate goal of linking individuals to permanent housing in their community.

The Position

The Resident Aide ensures that the interim housing site is a safe, healthy and therapeutic environment. Resident Aides are responsible for assisting clients with increasing independence with activities of daily living and assists clients in adhering to program policies and procedures. This position reports to the Interim Housing Program Supervisor. A successful Resident Aide takes responsibility for the health and safety of our clients and is able to develop strong rapport with clients, encouraging them to engage in treatment.

Essential Functions:

Assist clients with increasing independence with activities of daily living

• Teach skills related to activities of daily living (ADLs). Skills to include but not be limited to medication management, personal hygiene, problem solving, prosocial communication, cooking and cleaning. 
• Accompany clients into the field and assist them in accessing needed community resources, as needed. 

Ensure the interim housing site is a safe and healthy environment

• Ensure that clients have access to basic needs. Facilitate meal service and linkage to needed hygiene items. 
• Serve as a first responder to crisis situations. Actively assist clients in crisis through use of deescalation and problem solving skills. Escalate client issues to supervisor or emergency personnel as appropriate.
• Complete basic housekeeping tasks to maintain cleanliness and dignity for residents including but not limited to: sweeping/mopping, disinfecting surfaces, changing linens, washing dishes, taking out trash
• Ensure that the housing site is well maintained and supplies are well stocked. Alert Interim Housing Program Supervisor when items are in need of repair and/or supplies need to be ordered.

Support the housing site in maintaining a therapeutic treatment environment

• Acts as a role model and guide for clients. Encourage participation in treatment activities and self care tasks. Interactions with clients are consistent with harm reduction, trauma informed and recovery oriented care approaches.
• Encourage clients to adhere to program structure and daily routines. Communicate issues to the treatment team.
• Assists site in facilitating events and recreational activities for clients.

Fulfill baseline Project 180 staff expectations.

• Regular attendance required. Holiday or weekend work may be required.
• Maintain and uphold Agency mission statement, values, policies, procedures, and principles.
• Perform other duties as needed.

• Maintain active license and/or registrations as applicable (ie BBS, CCAPP)

Skills and Abilities

• Empathetic, strong communication and relationship-building skills
• Collaborative; works well as part of a diverse team
• Culturally competent: Understands and is sensitive to diverse backgrounds and needs
• Adaptive to changing circumstances and client needs in a dynamic environment
• Strong critical thinking and problem solving skills

Minimum Qualifications

• Required : 
  • Certified Nursing Assistant or Medical Assistant
  • Experience working with culturally diverse populations.

• Must not be on any type of legal supervision (probation or parole).

• Verification of Employment Eligibility and Background Check
• Basic computer skills

• Preferred : 
  • Valid CA driver’s license, proof of insurance and own vehicle required. Ability to transport clients in personal vehicle as needed. 
  • Experience working with mental health, criminal legal system and/or homeless population

Supervisory Responibilities

None

Job duties are to be performed both in office and field settings, including Project 180’s interim housing sites.

Physical Requirements

The employee is expected to move about the worksite throughout the day, which may involve walking, standing, and climbing stairs, or using a mobility device, or similar. The employee is expected to drive, carry a maximum of 20 lbs, listen, and speak in order to complete job requirements.

Mental Requirements

The employee must be able to do any/all of the following: perform complex and varied tasks such as synthesizing information and making decisions without immediate supervision; handle routine distractions, interruptions, noise, and uncontrollable changes in priorities/work schedules; interact professionally and diplomatically in high-stress situations; create and follow plans; meet deadlines.