Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Specialist

Arizona Staffing

Customer Specialist

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do – Essential Responsibilities

  • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
  • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
  • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
  • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
  • Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
  • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

  • Demonstrate exceptional communication skills
  • Display confidence in self, the product and CarMax
  • Ability to build and maintain strong relationships
  • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
  • Balance the needs of the Customer and the business when making decisions
  • Seek to fully understand and meet Customer needs
  • Create win-win solutions to Customer issues
  • Get work done well, on time and follow the right process
  • Drive work processes and pay close attention to detail
  • Perform multiple duties in a high energy, fast-paced working environment
  • Read, interpret and transcribe data in order to maintain accurate records
  • Lift objects that weigh as much as 25 lbs.

Education and/or Experience

  • High School Diploma, or equivalent
  • Sales and customer service experience, in an area such as retail, preferred
  • Valid Driver's License
  • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Specialist in Tucson, AZ vacancy
  • $17.2 - $25.8 per hour

     ...- 4030 E 22nd Street, Tucson, Arizona, 85711 CarMax, the way your career should be! Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide... 
    Suggested
    Hourly pay
    Full time
    Work at office

    CarMax

    Tucson, AZ
    2 days ago
  •  ...Customer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend... 
    Suggested
    Hourly pay
    Contract work
    Part time
    For contractors
    Work experience placement
    Local area
    Relocation package
    Afternoon shift

    Sherwin-Williams

    Tucson, AZ
    5 days ago
  •  ...This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer... 
    Suggested
    Part time
    For contractors
    Work experience placement
    Afternoon shift

    The Sherwin-Williams Company

    Tucson, AZ
    23 hours ago
  •  ...What You’ll Do: Our Customer Relations Specialist is often the first and last face our customers see. You will create a positive first impressions as you greet our guest as soon as they pull into the lot, guide vehicles in and out of service bays, perform basic... 
    Suggested
    Bi-weekly pay
    Flexible hours
    Afternoon shift

    Valvoline

    Tucson, AZ
    2 days ago
  •  ...We wash cars for the fun of it. We put people first. We help turn jobs into careers. We're currently seeking a Customer Care Specialist to join our HQ team. The Customer Care Specialist will provide outstanding customer service, process customer comments... 
    Suggested
    Shift work
    Weekend work

    Mister Car Wash

    Tucson, AZ
    5 days ago
  •  ...states! We wash cars for the fun of it. We put people first. We help turn jobs into careers. We’re currently seeking a Lead Customer Care Specialist to join our Headquarters team! The Lead Customer Care Specialist supports the customer care team by providing guidance,... 
    Work at office

    Mister Car Wash

    Tucson, AZ
    4 days ago
  •  ...Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product... 
    Hourly pay
    Remote work

    ForgeFit

    Tucson, AZ
    5 days ago
  •  ...room to grow at Desert Toyota of Tucson! We truly value our employees - they're an essential part of why we're able to provide our customers with the best. We already have an extraordinary team of employees but are looking to grow even more with passionate, motivated... 
    Full time
    Temporary work
    Local area

    Desert Toyota Of Tucson

    Tucson, AZ
    8 days ago
  •  ...Job Description Job Description About the Role Mr. Beer is looking for a friendly, dependable Customer Support & Homebrew Specialist who enjoys helping people, solving problems, and learning new things. Customer service is the heart of this role. You’ll help... 

    Coopers DIY

    Tucson, AZ
    16 days ago
  •  ...Yes Major Duties Acts as a senior team member within a Customer Relationship Management (CRM) Cell or Segment Support team and...  ...issues. Qualification Summary To qualify for a Customer Specialist (Produce) your resume and supporting documentation must support... 
    Full time
    For contractors
    Remote work
    Long distance

    Defense Logistics Agency

    Tucson, AZ
    21 hours ago
  • $16 - $30 per hour

    A remote data entry service provider is seeking individuals for a flexible work-from-home position. The role involves typing and data entry tasks, with a pay range of $16 to $30 hourly depending on experience. Candidates must be at least 16 years old, proficient in basic...
    Remote job
    Hourly pay
    Work from home
    Flexible hours

    Jobconversion, LLC

    Tucson, AZ
    2 days ago
  • A leading home improvement retailer in Oro Valley is seeking a dedicated Pro Customer Service/Sales team member to enhance the professional customer experience for contractors and property owners. The ideal candidate will support the entire Pro customer journey, from order... 
    Full time
    For contractors

    The Home Depot

    Oro Valley, AZ
    5 days ago
  •  ...tattoos—combining iconic brands, new technology, and exceptional customer experiences. This is an exciting opportunity to join a team...  ...recognized temporary tattoo brands. The Customer Order Entry Specialist plays a critical role in delivering seamless customer... 
    Temporary work
    Part time
    Flexible hours
    Weekend work

    TMI ACQUISITION LLC

    Tucson, AZ
    2 days ago
  • A leading home improvement retailer in Tucson is seeking Pro Customer Service/Sales Team members to enhance the customer experience for professional clients. You'll support various stages of the customer journey, drive sales, and provide expert recommendations while collaborating... 
    For contractors

    Home Depot

    Tucson, AZ
    5 days ago
  • $28 - $36 per hour

    About the job Office Administration Work - Support Assistant Office Administration Work - Support Assistant - Remote Pay: $28.00 - $36.00 per hour Part-time or Full-time About the Role We are currently seeking organized and dependable individuals...
    Hourly pay
    Full time
    Part time
    Work at office
    Remote work
    Work from home

    HRS Talent Solutions

    Tucson, AZ
    1 day ago
  •  ...Employment Services, Inc in Tucson, AZ is seeking a Retail Personal Service Provider for our cannabis dispensary. You will greet customers, answer questions, recommend products, and ensure state compliance while maintaining a welcoming, professional environment. The role... 
    Weekend work
    Afternoon shift

    Essential Employment Services Inc

    Tucson, AZ
    3 days ago
  • A leading retail store in Tucson is seeking a Customer Service Associate. In this part-time role, you will assist customers, manage sales transactions, and maintain a clean store environment. The ideal candidate will have previous customer service experience and strong... 
    Part time

    Family Dollar

    Tucson, AZ
    5 days ago
  • CarMax is seeking a Customer Specialist in Training at our Tucson East store. You’ll guide customers through buying, selling, or servicing vehicles while learning CarMax’s simple, transparent process. You’ll handle tasks from vehicle appraisals and paperwork processing... 

    CarMax Business Services

    Tucson, AZ
    1 day ago
  •  ...environment and culture focused on growth, development, and retention. We continue to grow every year! Role Description Our Customer Outreach Specialist play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and scheduling timely... 
    Weekly pay
    Full time
    Temporary work
    For contractors

    Any Hour Group

    Tucson, AZ
    4 days ago
  •  ...Customer Representative Tucson, Arizona, United States About the Job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return... 
    Immediate start
    Remote work
    Flexible hours

    Archer Travel Group

    Tucson, AZ
    5 days ago
  •  ...Customer Service Representative (CSR) Company: Sahuaro Vista Veterinary Clinic Location: Tucson/Oro Valley, AZ Job Type: Full-Time / Part-Time Experience: Previous veterinary or medical front desk experience preferred, but excellent customer service experience... 
    Hourly pay
    Full time
    Part time
    Work at office

    National Veterinary Association

    Tucson, AZ
    5 days ago
  •  ...Job Description Customer Service Representative (CSR) Company: Sahuaro Vista Veterinary Clinic Location: Tucson/Oro Valley, AZ Job Type: Full-Time / Part-Time Experience: Previous veterinary or medical front desk experience preferred... 
    Hourly pay
    Full time
    Part time
    Work at office
    Local area

    NVA

    Tucson, AZ
    3 days ago
  •  ...Industry leaders will train all new canidates, but you must be: Coachable and demonstrate high integrity Your have a desire to help others Excellent written and verbal communication skills Strong organizational skills with a proactive, customer-focused mindset.... 
    Remote job
    Full time

    Zuzick Organization of Globe Life

    Tucson, AZ
    10 hours ago
  • $17.5 per hour

     ...contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, where you will handle inbound calls from customers seeking assistance with their wireless accounts. In addition to... 
    Hourly pay
    Start working today
    Work at office

    Afni

    Tucson, AZ
    4 days ago
  • $100k - $125k

     ...play a critical role in providing attainable housing solutions for families nationwide. We are proud to have helped thousands of customers find high-quality homes at consumer-friendly prices. Our mission is simple: provide great value homes, deliver an outstanding customer... 
    Full time
    Contract work
    Temporary work
    Weekend work

    Alta Cima Corp.

    Tucson, AZ
    9 days ago
  •  ...Community Choice Financial Family of Brands, one of the nation's largest consumer specialty finance organizations! Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer... 
    Full time
    Temporary work
    Casual work
    Work at office
    Local area

    Community Choice Financial Family of Brands

    Tucson, AZ
    1 day ago
  • $18.25 per hour

    Your Opportunity: Customer Service Representative TitleMax  Tucson, AZ    As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in... 
    Hourly pay
    Full time
    Temporary work
    Work at office
    Local area

    Community Choice Financial Family of Brands

    Tucson, AZ
    2 days ago
  •  ...Customer Service Representative This job is located at 6470 S. 12th Ave., Tucson, AZ 85706 PLS Overview: Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading retail provider of financial services. The "P" comes first, because... 
    Local area
    Flexible hours
    Afternoon shift
    Early shift

    PLS

    Tucson, AZ
    5 days ago
  •  ...looking for driven individuals to come grow with us. Position: Customer Service Representative Position Reports To Branch...  ...with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer complaints... 
    Temporary work
    Work at office
    Shift work

    Quipt Home Medical

    Tucson, AZ
    2 days ago
  • Embrace the opportunity to become a Customer Service Associate I and deliver outstanding shopping experiences. Engage with customers, manage transactions, and keep the store organized. If you have strong communication and problem-solving skills, and

    Family Dollar

    Tucson, AZ
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Specialist. Be the first to apply!