Sales Representative

Job Description

Job Description

Are you known for exceeding expectations? Do you embrace the Spirit of Hawai‘i? Then please keep reading because we’re looking for people like you at Hawaiian Host Group.

Who are we? Hawaiian Host Group (HHG) is a leading Hawai‘i-based consumer goods company with a portfolio of brands that includes Hawaiian Host, Mauna Loa, MacFarms, and Kapua Orchards. Sold in over 23 countries, HHG produces a suite of products ranging from flavored macadamia nuts to premium treats. Our dedicated team of Hosts of Hawai‘i is spread across our headquarters in Honolulu and offices in Hilo, Kona, Los Angeles, and Tokyo. HHG has 3 manufacturing plants in Hawai'i, as well as the state's largest single macadamia farm.    

We are an excited team of people that all have one vision in common: sharing the Spirit of Hawai‘i with the world. Expect camaraderie, product tastings, and other (virtual and in-person) events that make our culture unique. And more importantly, know that your work contributes to our purpose; to make the Islands’ future flourish. We do this through our Takitani foundation that grants scholarships to deserving local students, our solar farm on the Big Island, and other social & environmental initiatives.

That’s enough about us for now, we’d love to learn more about you. Read the job description below and let us know if you’re interested. We can’t wait to meet you!

POSITION SUMMARY :

Under the direction of the Sales Manager – Hawaii, the Sales Representative sells products to new and established accounts, provides, and maintains good customer service.  The Sales Representative provides stocking, maintenance, and monitoring in all aspects of merchandising and acts as a liaison between the Company and our customers.

Sales Duties:

• Calls on established accounts and prospective customers to secure orders.
• Cold-calls new leads and sets up meetings to drive new business.
• Conducts sales and promotional presentations to store management and/or buyer(s).
• Quotes prices and payment terms and prepares necessary sales contracts for orders by referring to price lists and product literature.
• Accurately maintains records of sales and expense accounts.
• Orders and merchandises products, including but not limited to, stocking customer shelves, fronting, facing, and rotating products ensuring proper placement and pricing of products, setting up displays, and obtaining order approval.
• Ensures price signs and POS/coupons are on merchandise as needed.
• Provides and maintains good customer relations and acts as a customer liaison to ensure customer satisfaction.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Keeps management informed of the current environment and changes in the marketplace by submitting activity reports, such as weekly sales.
• Checks for damages/credits; maintain backroom inventory to avoid out of stock and expired products.
• Participates and contributes in team meetings.
• Makes special delivery of products to customers as needed.
• Conducts retail surveys as required.
• Participates in counter resets and other sales activities and projects.
• Provides departmental support. Including but not limited to coordinating sales promotional and incentive programs, completing correspondence and recordkeeping.
• Performs all duties and maintains all standards in accordance with company policies and procedures.
• Maintains weekly call sheet.
• May be required to cover other routes and/or travel to the neighbor islands for vacation relief as required.

Merchandising Duties:

• Stock, maintain and monitor all aspects of merchandising, including but not limited to stocking customer shelves, ensuring proper placement, rotation, pricing of products, setting up of displays, etc.
• Assists sales team with their accounts and coordinates own work duties.
• Accurately maintains a work log, which accounts for activities and driving time between accounts.
• Maintains good customer relationships with store management and associates by providing regular service to ensure customer satisfaction.
• Works independently and as well as a team player.  
• Assists in schematic resets and other sales activities and projects.
• Performs work in a clean, neat, and safe manner.   

• Performs all duties and maintains all standards in accordance with company policies and procedures.
• Performs other work-related duties as assigned.
• Regular attendance is required for the position.

• Associate of Arts Degree in Business Administration, Marketing, Communications or related field, or equivalent experience.
• Two years sales experience or related experience. 
• One year merchandising or related work experience.
• Strong verbal, written, persuasive and interpersonal skills.
• Good knowledge of MS Office and Kronos.
• Valid driver’s license and use of personal vehicle required.
• Clean driving abstract.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger; handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear and occasionally required to climb stairs and ladders; operate a hand truck, stocking cart or other hauling equipment; balance; stoop, kneel, bend, crouch or crawl.  The employee must occasionally lift and/or push/pull/move up to 50 lbs. and may occasionally taste or smell.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• The position requires visiting/working at different worksites; talking to co-workers and outside trade persons/vendors; written communication to co-workers and outside persons/vendors; responding to written or verbal requests of co-workers and vendors; reading; composing written language; receiving verbal instructions.

• Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee may be exposed to weather conditions while driving. Most of the job duties will be performed indoors.
  • The noise level in the work environment is usually light.

• Medical
• Dental
• Vision
• Paid Time Off
• Holiday Pay
• Sick Leave
• Company‑paid life & disability
• 401(k) with company match
• Flexible Spending Accounts
• Employee Assistance Program
• Employee product discounts

NOTE: This job description is not intended to cover or contain a complete listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice.

Hawaiian Host Group is an Equal Opportunity/Affirmative Action Employer.

HHG may communicate with candidates via text message regarding job applications and related recruitment activities. Text messaging is optional. For more information on how we use and protect your information, please review our Privacy Policy and Terms and Conditions: -policy/#SMS-Program-Privacy-Policy

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.