Production Manager
Floor Coverings International of Northeast Seattle
Benefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 350,000+ customers give us an average of 4.7 star rating. That's a big reason why we are growing six times faster than our competitors and why we have an immediate need hire Production Coordinators across the nation. We are looking for hard-working, service-minded individuals.
The Floor Coverings International Production Coordinator is responsible for delivering the installation of a job to the level of expectation set in the sale of the project. This position is the key to ensuring that customers have a positive experience and that jobs are produced both efficiently and profitably.
Job Details & Perks:
Previous experience in construction project management is preferred
Paid training provided
Full-time
Valid drivers license and clean driving record are a must
Key Responsibilities:
Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
Review with office manager the list of products needed for each project, and follow up on delivery.
Select and schedule the best installation crew for each job.
Confirm all details of each installation with DA and crew.
Visit each project daily during installation; ensure installation is progressing smoothly, ensure job site is well maintained and cleaned by installers at the end of each day.
Communicate job progress daily.
Discuss and obtain written permission for any changes in contracted work.
Confirm scope of work and compensation with installers prior to start of job.
Deliver on expectations contracted in the sales process.
Manage job costing to avoid waste.
Manage warehouse inventory of installation materials.
Consistently search for installers that can offer a better experience to our customer with more reasonable rates.
Resolve conflicts and complaints immediately.
Keep show room, company vehicles and office organized and presentable.
Be available for Home Shows.
Be available to attend training seminars at owner’s discretion.
Continue to educate self on new flooring.
Attend weekly meeting with Franchise Owner at scheduled time.
Updates logged daily with status of job and upcoming schedule.
Work weekly and monthly to hit sales installation goals.
Make decisions and act in accordance with Floor Covering International’s core values and mission.
Qualifications:
Leadership skill to manage installers and handle conflict appropriately.
Able to work independently without supervision.
Able to maintain organization while working on multiple sites.
Able to problem solve productively.
Able to make reasonable decisions.
Portrays a professional image.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
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