Assistant General Manager
Gecko Hospitality
Job Description
Job Description
Assistant General Manager
Location: Upland CA
Schedule: Full time (45 hours per week)
Compensation
26-27/HR
About the Opportunity
A high volume, guest focused seafood restaurant in Upland is seeking an Assistant General Manager to help lead daily operations and support a strong service culture. This is a hands on leadership role within a fast paced casual dining environment known for fresh, flavorful seafood and healthier menu options.
The menu is seafood driven and includes grilled fish, shrimp, salmon, rice bowls, salads, tacos, and other clean, fresh items that deliver great value in a welcoming atmosphere. This opportunity is ideal for a leader who enjoys being active on the floor, coaching teams, and helping drive consistency during peak service times.
Key Responsibilities
Operations Leadership
• Support the General Manager with daily restaurant operations
• Lead shifts and ensure strong execution during high volume periods
• Maintain standards for cleanliness, food quality, speed, and hospitality
• Assist with opening and closing procedures and daily checklists
• Help maintain product availability, organization, and readiness for service
Guest Experience
• Deliver a friendly and efficient guest experience through floor leadership
• Respond to guest concerns and resolve issues in the moment
• Coach team members on accuracy, urgency, and hospitality standards
• Promote a positive and upbeat service culture
Team Training and Development
• Assist with hiring, onboarding, and training hourly team members
• Coach employees to improve performance and teamwork
• Help maintain accountability and shift discipline
• Support retention efforts by building a respectful team environment
Safety and Standards
• Ensure a safe, clean, and compliant work environment
• Maintain consistent food safety practices and procedures
• Support proper cash handling and daily operational controls
• Ensure company policies and standards are followed
Benefits
Benefits are available to employees averaging 30 hours per week and may include:
• Medical, dental, and vision insurance
• 401k
• Life insurance and AD&D
• Paid sick leave
• Pet insurance
• Supplemental life insurance
• Discounted tickets and entertainment perks
• Identity theft insurance
• Employee assistance program
• Employee referral bonus program
• Free employee meals
Ideal Candidate Profile
• Assistant General Manager, Restaurant Manager, or strong Shift Leader experience
• Comfortable leading in a high volume casual dining environment
• Positive, hands on leadership style with strong guest focus
• Strong communication skills and ability to coach teams in real time
• Reliable, organized, and calm under pressure
$19.5 - $21.5 per hour
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