Housekeeper

Housekeeper / Public Area Attendant

This role will be located at one of Discovery Land Company's locations: Driftwood Golf & Ranch Club, set outside of Austin, Texas. Driftwood Golf & Ranch Club is seeking a Housekeeper / Public Area Attendant to join the Residential Services Department. The Housekeeper / Public Area Attendant is responsible for maintaining a clean, orderly, and inviting environment within our prestigious residential community. You will ensure that the clubhouse, public areas, amenities facilities, and private residential homes are well-maintained, presentable, and exceed the expectations of members and guests. You will work closely with the Residential Services and Club Operations management team to deliver exceptional service and uphold the highest standards of cleanliness and sanitation. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Key Responsibilities

• Clean and maintain luxury rental homes, condos, and or rentals.
• Make beds and change linens.
• Collects all dirty linen, towels, and rags and return to laundry station and places them in the washer and dryer.
• Replaces clean linens, towels, and rags.
• Clean bathrooms and restock with soap and paper products if needed.
• Vacuum carpeted areas and sweep, scrub and mop floors.
• Clean kitchens including wash dishes and.
• Empties and relines all trash containers.
• Cleans glass on windows and doors.
• Dust furniture, pictures, window ledges and shelves.
• Detail cleaning including ceilings, vents, light fixtures, walls, room high and low corners, sky lights, door sills, door tops, tops of decorative and operational furniture.
• Maintain member and guest confidentiality.
• Submit billing for work completed to management.
• Other duties assigned by management.

• Perform regular cleaning and maintenance tasks to maintain the cleanliness and appearance of the clubhouse, including but not limited to vacuuming, dusting, mopping, and window cleaning.
• Clean and sanitize restrooms, ensuring a high standard of hygiene and stocking supplies as needed.
• Monitor and maintain inventory of cleaning supplies, ensuring their availability for daily operations.
• Empty trash receptacles and replace liners as required, ensuring proper disposal of waste.
• Ensure all public areas, including hallways, lobby, and common spaces, are consistently clean and presentable.
• Clean and maintain furniture, fixtures, and equipment, ensuring they are in good condition and free of damage or stains.
• Respond promptly to clubhouse management requests for immediate cleaning needs or special cleaning projects.
• Report any maintenance or repair issues to the appropriate personnel, ensuring a safe and functional environment for residents and guests.
• Follow all established safety procedures and regulations to maintain a secure working environment.
• Stay updated on the latest industry practices and cleaning techniques to continuously improve performance and efficiency.
• Responsible for the day-to-day laundering of pool, spa & salon and fitness linen and terry.

Qualifications

• High School Diploma or equivalent.
• At least 6 months of previous housekeeping experience preferred.
• Proven experience in professional cleaning or housekeeping, preferably in a high-end residential or hospitality setting.
• Excellent knowledge of cleaning products, techniques, and best practices for maintaining cleanliness and hygiene.
• Knowledge of health and safety regulations and the ability to apply them in the workplace.
• Safety conscious at all times in use of machinery and chemicals to avoid injury to self and others.
• Attention to detail and the ability to maintain a high standard of cleanliness throughout the clubhouse.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• Competitive Pay
• Medical, Dental, and Vision Benefits (Full-Time Year Round Only)
• 401k Contribution (Full-Time Year Round Only)
• Paid Time Off and Paid Holidays (Full-Time Year Round Only)
• Employee Meals, Referral Incentives, and Recognition Programs
• Holiday Pay
• Professional development and upward mobility opportunities
• Work-Family Culture

About Us

Set against gentle, rolling hills with towering oak trees, native wildflowers, prickly pear cacti, and massive 50-foot cliffs above a flowing creek, Driftwood Golf & Ranch Club is Texas as you've always imagined it. Our private, 800-acre community gives members access to 70 acres of vineyards, a championship 18-hole golf course designed by renowned architect Tom Fazio, and magnificent natural landscapes with dramatic, sweeping views of the Texas Hill Country. Driftwood features two connected parcels: The Ranch, which focuses on a luxurious golf-centered lifestyle; and the Creek, which features the property's most scenic areas, including the vineyard. Located just 25 minutes outside of Austin, our family-forward destination is both rural and refined. A true vision of Texas unlike any other. At Driftwood, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.