Senior Director of Information Technology

Senior Director of IT | Manufacturing Experience Required | $175K–$195K 25% Bonus | Hybrid This Jobot Job is hosted by: Amanda Ahmad Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $175,000 - $195,000 per year A bit about us: Founded nearly a decade ago and based in Palm Beach Gardens, we are a growing wellness and dietary supplement company serving healthcare practitioners and their patients. Our business combines nutritional products, practitioner education, and digital commerce. With approximately 85 employees, we offer a visible leadership opportunity to strengthen business systems, improve access to data, and build technology capabilities that support commercial growth and operational performance.\ Why join us? Hybrid Schedule: Remote Monday and Friday; onsite Tuesday–Thursday. Senior Technology Ownership: Lead strategy, applications, infrastructure, cybersecurity, and ongoing IT operations. Executive and Commercial Exposure: Work directly with leadership, Sales, Marketing, Finance, and Operations. Transformation Opportunity: Improve systems, processes, reporting, and team capabilities. Broad Business Impact: Connect digital commerce, ERP, inventory, finance, and external manufacturing partners. AI and Automation: Guide practical adoption with appropriate security and data standards. Potential Equity Eligibility: Based on tenure and performance; no equity awarded upon hire. Job Details Key Responsibilities and Duties Develop a technology roadmap that prioritizes commercial impact, operational needs, risk, and return on investment. Partner with Sales and Marketing to improve practitioner/customer experiences, digital commerce, and actionable reporting. Oversee SAP ERP, Shopify, Power BI, and Perplexity, including integration, optimization, governance, and adoption. Improve information flow across sales, order management, inventory, procurement, finance, fulfillment, and customer service. Support co-manufacturing relationships through systems integration, data exchange, inventory visibility, production reporting, and traceability. Assess IT talent, organizational structure, systems, vendors, and resources within the first 90 days; establish a prioritized improvement plan. Lead implementations, migrations, integrations, automation, and process improvements with measurable outcomes. Manage MSPs, consultants, software vendors, and implementation partners; negotiate contracts and monitor SLAs, cost, and delivery. Maintain technical support, system availability, infrastructure performance, and timely resolution of critical issues. Own cybersecurity, IAM, access controls, SSO/MFA, endpoint protection, incident response, and data protection. Oversee networking, cloud infrastructure, backups, disaster recovery, and business continuity. Establish data ownership, quality standards, consistent reporting definitions, and appropriate access. Manage operating and capital budgets, procurement, licensing, and resource allocation. Coach the IT team, establish accountability, and determine the appropriate balance of internal and external capabilities. Evaluate AI and automation tools and establish security, data handling, and usage standards. Communicate priorities, risks, spending, and results to executives through business recommendations and performance metrics. Qualifications Needed Extensive experience working directly in a manufacturing plant is required. We’re seeking someone who understands production equipment, plant operations, and the demands of keeping manufacturing running safely and reliably. Bachelor’s degree in IT, Computer Science, Information Systems, Business, or a related field preferred. 10 years of progressive technology experience, including five-plus years of Director-level leadership; Senior Directors prioritized. Proven ownership of IT strategy, teams, budgets, vendors, and cross-functional transformation. Strong SAP ERP and Shopify experience, including connections to finance, inventory, fulfillment, and customer service. Experience with Power BI, business intelligence, data integration, and reporting governance. Experience supporting co-manufacturing or outsourced manufacturing, including operational data exchange. Commercially oriented leadership with demonstrated support for Sales, Marketing, and revenue-related business processes. Broad hands-on ability across infrastructure, business applications, technical support, and cybersecurity. Strong Microsoft 365 and/or Google Workspace, cloud application, and SaaS administration experience. Experience managing MSPs, consultants, vendor contracts, SLAs, and implementation partners. Strong understanding of cybersecurity, identity management, business continuity, and disaster recovery. Familiarity with Perplexity and other AI-enabled business tools and responsible enterprise adoption. Experience applying larger-company governance within smaller-company cultures. Dietary supplements, wellness, consumer products, manufacturing, distribution, or comparable product-based business experience preferred. Ability to lead change, prioritize initiatives, and drive system adoption. Stable employment history and a collaborative, hands-on leadership approach. Ability to work onsite Tuesday–Thursday in the Palm Beach Gardens area. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. 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