Case Manager II - CE

Job Description

Job Description

FLSA Status: Non Exempt - Non Union

Job Mission:

Help community members’ access health care and social services by addressing socioeconomic barriers; engage community partners to improve interagency referrals and cooperation.

Performance Standards:

1.  Collaborate with agency partners to assure appropriate service utilization and to facilitate seamless referrals between network partners.

2.  Provide applicable case management to clients, including screening, assessments, referral and enrollment.

3.  Attend network meetings and regularly interact with external partners to coordinate service, build a strong collaborative network, and assist with the development and design of outreach strategies to attract qualified participants and their families.

4.  Manage partner referrals in shared database to assure that all referrals are resolved in an efficient and thorough manner; responsible for handling sensitive client data transmitted from external partners; train OLHSA staff and volunteers on database system and procedures.

5.  All other duties as assigned by supervisor.

Qualifications:

1.   Associate’s Degree in human service field required, Bachelor’s Degree preferred.

2.   A minimum of two (2) years’ experience in the field of health or human services Experience working with diverse, low income populations.

3.   One (1) year case management experience preferred.

4.   Two (2) years of experience working with computer applications and customer tracking data systems preferred.

5.   Bilingual in English and Spanish preferred.

6.   Valid Michigan Driver’s License, valid insurance policy, and a reliable automobile to be used for work related travel required.

Physical Job Description:

Job requirements in an 8 hour workday

Sit: 6 hours - meeting with clients, computer work, phone work

Stand: 1 hour

Walk: 2 hours - interaction w/ staff, walking to meetings on multiple floors/ areas

Movements: YES

Reach Above- reaching for binders/books/supplies/ files

Climb: Stairs

Movements: NO

Crawl, Crouch, Balancing, Squat, Shoulder Level, Kneel, Pushing

Weight Carried: Up to 10 lbs.- files or materials

Weight Lifted: Up to 10 lbs. - files or materials

A private non profit 501c3 Michigan Community Action Agency. OLHSA is a part of a national network of Community Action Agencies that has been helping individuals, families and communities for over 60 years. OLHSA strengthen pathways to shared prosperity and drive community impact by providing innovative services, advocacy, and collaborative solutions for people and communities.

Company Description

A private non profit 501c3 Michigan Community Action Agency. OLHSA is a part of a national network of Community Action Agencies that has been helping individuals, families and communities for over 60 years. OLHSA strengthen pathways to shared prosperity and drive community impact by providing innovative services, advocacy, and collaborative solutions for people and communities.