Cook Patient Access Specialist (PT) 12pm-6pm

Cook Patient Access Specialist (PT) 12pm-6pm COOK MENTAL HEALTH CLINIC, 203 INDUSTRIAL PARK Dr., Adel, GA, USA Job Description Legacy Behavioral Health is hiring individuals with a passion for making a difference in their community! We are seeking a Pre Service Coordinator to work in the Cook Mental Health Center. The Pre‑Service Coordinator works with consumers throughout the pre‑access process to include scheduling according to specified appointment protocols, pre‑registration of new and established consumers, insurance and eligibility verification of all consumers to include updating registration information on established patients. In addition, the Pre‑Service Coordinator is responsible for informing the consumer of referral authorization requirements, co‑pays, and/or deductibles due, and assisting in securing payment arrangements. These tasks will be performed with accuracy and in conjunction with required procedures and work processes to expedite payment for services and avoid authorization penalties. This role will also include answering and directing calls, working through referrals, running eligibility checks/compliance, and the completion of questionnaires for Medicare, Medicaid, Insurance and Self‑Pay consumers. Benefits Competitive pay – compensation that is regularly compared to the market and factors in comparable work experience and education. Employee Assistance Program – legal assistance, financial consultations, work‑life specialists, and up to four counseling sessions. Requirements Associate degree in a business, medical or related field preferred. High school diploma or GED accepted with a minimum of 3 years of work experience in a medical office setting. Prefer 5 years experience in a medical office environment. Basic computer skill and thorough understanding of all aspects of EMR. Ability to analyze data for improvement opportunities. Discretion in handling confidential information and consumer‑protected information. Excellent interpersonal, verbal and written communication skills and team building. Valid GA driver’s license required. Who We Are Legacy Behavioral Health provides support within 10 counties in South GA: Ben‑Hill, Berrien, Brooks, Cook, Echols, Irwin, Lanier, Lowndes, Tift and Turner County. Legacy Behavioral Health Services believes that through individualized care, quality of care and support, your life could be transformed. Working Conditions Physical demands: sit, walk, and stand; may spend up to 25% of working time standing/walking. The role involves lifting, carrying, pushing, or pulling objects generally no more than 10 pounds. Occasional bending, kneeling may be required. Good manual and finger dexterity needed; up to 75% of working time may be spent using a computer keyboard. Vision, hearing, speaking: good visual acuity needed; speaking and hearing essential. Environmental conditions: well‑lit, temperature‑controlled, and humidity‑controlled environment. May be requested on occasion to travel to another work site and make arrangements to attend as required. All relevant information is subject to verification. Internal applicants must have been in their current position for 6 months with no disciplinary action, unless the position is within the current department and the applicant has been employed for 1 month without any disciplinary action. Drug‑free and smoke‑free workplace / Equal Opportunity Employer. #J-18808-Ljbffr