Loan Servicing Assistant
$5,100 - $5,800 per monthTalentoma
Monthly Pay: $5,100 - $5,800 USD per month Summary: Unlike a generic office role, this position keeps loan accounts current by connecting payment activity, borrower questions, and servicing records. This fully remote, full-time entry-level role supports accurate account servicing for borrowers and lending teams. Job Responsibilities: Post and verify borrower payments, payoff requests, and account updates in servicing platforms. Respond to borrower questions about balances, due dates, escrow activity, and statement details. Prepare loan documents and follow up on missing items for account changes or payoffs. Review servicing queues, route exceptions, and maintain clear account notes. Partner with lending and operations colleagues to resolve routine account discrepancies. Qualifications: High school diploma or equivalent; exposure to banking is welcome. Comfort learning loan servicing systems and reviewing borrower account histories. Ability to interpret payment records, loan terms, and basic escrow calculations. Clear, respectful phone and written communication when explaining account information. Careful handling of confidential financial information and established procedures. Remote onboarding and training on servicing workflows. Home-based work supported by digital collaboration tools. Exposure to mortgage servicing and borrower support processes. #J-18808-Ljbffr
Vacancy posted 4 days ago
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