Surveillance Assistant Shift Manager

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. WE LOVE OUR WORK. Protect company assets by observing the activities of employees and customers via surveillance cameras Review video footage on cases of patron/internal control disputes. Complete daily activity report and note any pertinent facts Monitor recording equipment, and check equipment operation Notify appropriate person when infractions, cheating, etc. are observed, including the MGC agent on duty Provide work direction and supervision to agents: recommend personnel for hire, termination, and disciplinary action; conduct daily on-the-job training on casino operations and equipment. Assign and apportion work to be done among team members. Plan work processes and determine effective techniques or processes to be used by team members in the course of business. Supervise and manage the work processes or procedures of team members. Understand and adhere to disciplinary policies including but not limited to counseling team members and the use of progressive discipline to modify poor performance. Address and manage complaints, grievances or concerns from team members. BRING US YOUR BEST. Associates degree from a college or university Minimum of two years related experience and/or training Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Equal Opportunity Employer STARTING SALARY $43,725 per year #J-18808-Ljbffr