ITOM Architect
Openkyber
Job Title:- ServiceNow ITOM Administrator
Location:- Poughkippsie, NY(Hybrid)
Duration:- Contract
Key Responsibilities:
- Own and administer the ServiceNow ITOM platform.
- Design, maintain, and govern the CMDB aligned with CSDM best practices.
- Configure and optimize ServiceNow Discovery, Service Mapping, and Event Management.
- Manage Identification & Reconciliation Engine (IRE) rules and CMDB data quality.
- Integrate CMDB with SCCM, Intune, Tenable, and other authoritative data sources.
- Develop dashboards and reporting around CMDB health, Discovery coverage, and Service Mapping accuracy.
- Implement automation using Flow Designer, IntegrationHub, and Orchestration.
- Administer MID Servers and support cloud discovery across Azure and AWS.
- Partner with Infrastructure, Security, Architecture, and IT Operations teams to improve platform maturity and governance.
Required Experience:
- Strong ServiceNow ITOM administration experience.
- CMDB administration and governance.
- CSDM implementation and support.
- Discovery, Service Mapping, and Event Management.
- Identification & Reconciliation Engine (IRE).
- Flow Designer and IntegrationHub.
- MID Server administration.
- REST/SOAP API integrations.
- Azure and/or AWS Cloud Discovery.
- Experience integrating Asset Management concepts and authoritative data sources.
For applications and inquiries, contact:View email address on us.fitly.work
Vacancy posted 2 days ago
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