Utility Billing & Customer Care Specialist I

City of Jacksonville Beach is seeking a Customer Care Specialist I to support residential and commercial utility accounts. You will handle inquiries, assist with account management, and provide guidance on billing and energy usage while maintaining accuracy and customer satisfaction. Responsibilities include handling payments, deposits, and reconciliations, resolving disputes, and coordinating with team leads to ensure smooth operations in a fast-paced environment. #J-18808-Ljbffr City of Jacksonville Beach