Field Investigator

Overview Job Location: New Orleans, Louisiana Job Type: Part-Time, Billable Hours, Non-exempt The Interviews Team is seeking an Investigator to join on a part-time basis, if feasible. Responsibilities include conducting thorough insurance claims investigations, performing scene investigations to collect photo and video evidence from accident locations, handling document signings and retrievals, conducting wellness checks, and submitting daily updates on work performed for each case. Preparing and dictating investigation reports is also required. Compensation Hourly Rate: $22 - $28 per hour (Weekly Pay) Commensurate with experience and performance Travel Time: Travel commute time compensated at 100% of regular hourly rate, after reasonable commute Mileage Reimbursement: $0.55 per mile Paid Administrative Time: Paid at regular hourly rate Paid Training: Paid at regular hourly rate Essential job functions Conducting insurance claims investigations, including taking recorded claimant and witness statements and performing scene investigations Completing multiple types of complex claims investigations Reviewing assignments and supporting documentation to determine case objectives and client expectations Daily submission of updates regarding work performed on each case Maintaining a sufficient level of client billable hours Preparing and dictating detailed investigation reports Adhering to strict due dates Qualifications Required: Strong attention to detail with commitment to accuracy and quality Ability to effectively communicate with others Ability to work independently Ability to work from a home-based office and work flexible hours Valid driver’s license and vehicle Minimum auto insurance in the amount of $100,000 per person / $300,000 per accident bodily injury / $50,000 property damage Smartphone, printer, scanner, desktop/laptop computer with a good internet connection Ability to model behaviors that reflect Frasco’s core values Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs Preferred Qualifications/Experience Associate or Bachelor’s Degree in Criminal Justice or related field Customer service experience Equal Opportunity Employer #J-18808-Ljbffr Frasco Inc