Director, Supply Chain Operations

Director, Supply Chain Operations

The Director, Supply Chain Operations is a key member of the Supply Chain Leadership Team and reports directly to the Vice President, Supply Chain. This role is responsible for defining and leading the operating framework that enables effective execution across the global supply chain organization.

The Director owns Supply Chain operational governance, business processes, analytics, performance management, and data integrity across the organization. The role serves as the primary interface between the Supply Chain organization and Supply Chain Transformation, ensuring successful adoption, execution, and sustainment of strategic initiatives, systems, and process improvements.

Working across Supply Chain, Manufacturing, Engineering, Product Management, Commercial, Finance, Growth and Customer Success teams, this role drives cross-functional alignment, standardization, and operational excellence to support Fluence's growth objectives.

Major Duties and Responsibilities:

• Own the operational governance framework for Supply Chain systems, processes, analytics, and data management.
• Serve as the primary Supply Chain liaison to the Supply Chain Transformation organization, ensuring alignment on priorities, initiatives, timelines, and business requirements.
• Partner with Transformation and IT teams to support the successful deployment and adoption of new processes, systems, and tools across the Supply Chain organization.
• Drive change management, user adoption, training, and operational readiness activities for new capabilities introduced by the Transformation organization.
• Ensure successful operational adoption and sustained utilization of transformation initiatives within the Supply Chain organization.
• Establish governance processes that ensure consistent utilization of systems, tools, and standard operating procedures across regions and functions.
• Own Supply Chain data governance, master data quality, data stewardship, and data integrity processes across all critical supply chain systems.
• Develop and maintain executive reporting, analytics, and KPI frameworks that provide visibility into organizational performance.
• Identify operational process gaps and partner with Transformation teams to prioritize enhancements and continuous improvement opportunities.
• Develop and monitor operational performance metrics related to inventory, supplier performance, cost, productivity, and execution effectiveness.
• Identify opportunities to improve operational efficiency and support realization of business value across the Supply Chain organization.

Qualifications:

Required:

• Bachelor's degree in Engineering, Supply Chain, Business Administration, Operations Management, or related field.
• 12+ years of progressive leadership experience in Supply Chain, Operations, Business Operations, Process Excellence, Analytics, or related leadership roles.
• Experience leading global process improvement, systems transformation, or operational excellence initiatives.
• Strong understanding of supply chain operations, planning, procurement, manufacturing, logistics, and related business processes.
• Demonstrated experience owning systems, analytics, governance frameworks, and business process management, and operational improvement initiatives.
• Proven success influencing executive stakeholders and driving cross-functional alignment.
• Experience leading teams and developing organizational capabilities.
• Exceptional analytical, communication, and leadership skills.
• Demonstrated experience developing and presenting business performance reviews, strategic recommendations, and executive communications to senior leadership.

Preferred:

• MBA or related advanced degree.
• Experience with ERP, planning, procurement, inventory, manufacturing, and reporting platforms.
• APICS, Lean Six Sigma, PMP, or equivalent certifications.
• Experience within manufacturing, industrial technology, energy storage, renewable energy, or capital equipment industries.