Vice President, Freedom Product Strategy

Description

Freedom credit cards sit within the Chase Branded Card portfolio and bring rewarding cashback products to millions of Americans. As a Vice President on the Freedom Product Strategy team, you will help drive the development of products such as Chase Freedom Rise, Unlimited, Flex, and Legacy 5%. You will work collaboratively with a cross-functional group to create value propositions based on consumer design targets and market research. You will also drive the development of innovative card product features and capabilities, with the aim of staying ahead in the competitive cashback marketplace. You will monitor the performance of the portfolio, using data and analytics to develop strategies that ensure its health. Furthermore, you will help manage a roadmap of product launches and refreshes, helping drive and execute on the strategic agenda.

To be successful, you are an accomplished strategist and understand product strategy, customer experience, are good with data and analytics, and have a background in the credit card industry. You are knowledgeable of P&Ls and truly understand the industry, segment customers, and card economics. You have experience in consulting roles or product development teams. You are extremely capable in Excel and PowerPoint and know how to turn data and information into a compelling storyline.

Job responsibilities:

• Collaborate with analytics, marketing, product, design, research and finance teams to develop compelling card value propositions based on competitive intelligence, market research, design targets and customer segmentation, while considering risk, firm resources & financials
• Assist in the business case creation of new products and capabilities; which will directly impact prioritization
• Manage end-to-end delivery of product and capability roadmaps
• Navigate a highly-matrixed organization, influence partners, build consensus, and work across various functional departments (e.g., design, agile products)
• Develop executive level presentation materials to convey and drive prioritization of card strategies

Required qualifications, capabilities, and skills:

• Be a strong self-starter who can proactively engage with a cross-organizational team and demonstrate critical thinking without formal direction
• Proven ability to take initiative, influence others, and achieve results without direct supervision over resources
• Nimble thinker who is comfortable with change and creating structure from ambiguity or transformation
• Experienced in helping design research or data studies, reading beyond the data, understanding customer drivers and needs, experimentation and learning agendas
• Prior experience in strategy or financial product development/refreshes
• Excellent written and verbal presentation skills including strong proficiency in Microsoft Excel and PowerPoint
• Strong analytical, problem solving and planning skills with an excellent ability to manage multiple initiatives simultaneously
• MBA or equivalent experience in a financial services or consumer product organization

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. VP, Freedom Product Strategy: shape cashback card roadmap, value props, and launches using research, analytics, and P&L rigor.