Associate Network Engineer

Associate Network Engineer

As part of the Network Infrastructure team, the Associate Network Engineer in the operation and maintenance of the local area networks (LANs) and wide area networks (WANs) across the organization, participating in the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This position will also work with end users and vendors to resolve issues with connectivity and networking systems. The principal business outcome for this position is the stability and integrity of GameStop's data network services and end user experience.

This position requires candidate to be onsite in Grapevine, TX 5 days per week. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Implement network changes
• Adoption and adherence to current IT policies and processes
• Configure and Deploy network hardware to new and existing roles
• Work with users and vendors to drive problem resolutions to completion
• Monitor system hardware and software and manage system and service performance
• Maintain documentation and diagram regarding network configuration, operating procedures, and runbook records
• Assist team members with daily operations, troubleshooting, and maintenance
• Participate in on-call rotation to respond to needs of a 24x7 environment. Must be flexible to work extended hours when required and be available for periodic weekend work

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

• Working knowledge of OSI Model, TCP/IP, SNMP, Basic Routing/Switching Protocols, Wireless technologies, Network Cabling
• Working knowledge of common router, switch, firewall, VPN, and management platforms among popular product families (e.g., Cisco, Palo Alto, Fortinet)
• Network management and troubleshooting skills should include working knowledge of protocol analyzers, change management, and network monitoring systems
• Strong interpersonal skills and a team player
• Working knowledge of effective problem solving and identifying innovative solutions, including new products and demonstrating flexibility in day-to-day work
• Proficient written and verbal communication skills using spoken English, including the ability to explain complex ideas to others with varying levels of expertise throughout the organization
• Proficient organizational skills, with the ability to handle multiple, overlapping, and potentially conflicting priorities
• Ability to remain highly effective under stress, and respond to pressure in a manner acceptable to others and to the organization
• Demonstrated ability to develop and support scalable services technologies, observing SLAs and throughput constraints
• Consistently demonstrate a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities

PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

• A bachelor's degree in engineering, Information Systems, Computer Science or other related degree
• CCNA/CCDA preferred
• Experience supporting, installing, configuring and troubleshooting enterprise network environments with Cisco product
• Experience supporting Aruba, Palo Alto or Fortinet devices
• Experience supporting Network Access Control (802.1x) for wired and wireless networks, using Aruba ClearPass Policy Server and Meraki
• Experience working with SSL Certificate Authorities and certificate management
• Working technical knowledge in security engineering, system and network security, authentication and authorization protocols, cryptography and application security
• Working knowledge of Load balancer e.g. F5 LTM
• Strong documentation skills, proficient in design documents and diagrams
• Working knowledge of multi-unit (chain) retail systems and processes
• Strong Project Management skills

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.