Ramp Service Agent

Ramp Service Agent

Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Airline Ramp Agent - Part Time - HNL

In this role, you will play an important part of our world-leading ground handling operation at the Honolulu Airport. With a focus on safety and attention to detail, you will be responsible for completing various aspects of ramp service functions, including loading and unloading baggage, aircraft marshalling, and water servicing. This job is covered by a collective bargaining agreement.

Salary: $20.00/hr

Day In The Life Ground Handling - Ramp Agent

• Marshall aircraft upon arrival and departure.
• Load and unload baggage on and off aircraft.
• Safely drive and operate ground support equipment, including belt loaders, tugs, and baggage carts to pick-up and deliver bags between the terminal and aircraft.
• Sort and load baggage.
• Perform ground service functions, such as connecting/removing ground power and ground start units and water service.
• Perform aircraft pushback, wing walking and related guide man functions.
• Maintain a secure work environment.

Minimum Requirements

• High school diploma or GED equivalent
• Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more)
• Valid Driver's license, must be maintained throughout employment in this role
• Strong communication skills for coordinating with team members and flight crews
• Flexibility to work varied shifts, including weekends, holidays, and nights
• Basic mechanical aptitude for operating ground support equipment
• Ability to pass background checks and comply with airport security regulations
• Attention to detail and a commitment to safety protocols
• Fluently read, write, and speak the English language
• **This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.

Preferred Skills

• Previous experience in aviation or ground handling operations
• Familiarity with aircraft types and airport layout
• Knowledge of safety regulations and protocols in the airport environment
• Experience operating ground support equipment, such as tugs, belt loaders, and forklifts
• Strong problem-solving skills and the ability to remain calm under pressure
• Excellent teamwork and interpersonal skills for effective communication with colleagues
• Ability to multitask and prioritize tasks in a fast-paced environment
• Basic computer skills for completing paperwork and using scheduling systems
• Strong customer service orientation and a positive attitude toward passenger interactions

Physical Requirements/Working Conditions

• Ability to lift, push, pull cargo up to 50 lbs regularly, and occasionally up to 75 lbs
• Frequent standing, walking, and moving throughout the airport terminal
• Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
• Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
• Manual dexterity required for handling documents, operating computers, and using two-way radios
• Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
• Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
• Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
• Ability to work in a noisy environment, such as near aircraft engines and ground support equipment

Perks & Benefits

• Access your pay when you need it through DailyPay app!
• On the spot awards offered through the Awardco Platform including gift cards and more!
• Multiple options for both full and part-time employees for quality medical care!
• Travel Discounts, Pet insurance, Discount Shopping & More!
• Wellness Programs offered to all employees!
• 401k program offered!
• Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.