CX Platform Administrator: Salesforce Service Cloud & CCaaS
Remote Jobs
SharkNinja is seeking a motivated CX DevOps & Platform Administrator to support and maintain our Salesforce Service Cloud and Enterprise CCaaS platforms. Focused on stability, scalability, and evolving business needs, you’ll collaborate with CX engineers, IT, and stakeholders to streamline operations and releases. This entry-level to mid-career role offers hands-on experience in DevOps, release management, and CX platform operations, with opportunities to grow into CX systems development or CX #J-18808-Ljbffr Remote Jobs
$111.7k - $196.3k
...orchestration. Our platform connects people,... ...more personalized service, improve operational... ...enterprise CX platforms that support... ...enterprise software, cloud computing,... ...using tools such as Salesforce, Clari, or similar... ...background in CX, CCaaS, UCaaS, APIs, infrastructure...CloudSalesforceContract workLocal areaWork from homeWorldwideFlexible hours$163k - $186k
...North America, including cloud providers and other technology... ...Success, and Professional Services to maximize partner impact... ..., including cloud platforms, AI, CX, CRM, CCaaS, or adjacent enterprise software... ..., AWS, Google Cloud, SAP, Salesforce, ServiceNow, Databricks,...CloudSalesforceFull timeRemote work- Salesforce Marketing Architect IT CONSULTING ALL US LOCATIONSExperience... ...implementation of Salesforce Marketing Cloud (expertise in Interaction... ...Dataroma for Customer Data Platform and marketing transformationo... ...manufacturing clients on CRM / CX strategy, IT product...CloudSalesforce
- ConnectiveRx is seeking a Product Owner, Salesforce Administrator to support our Product organization by enhancing and maintaining Salesforce, including Service Cloud, Experience Cloud, Data Cloud, Einstein, and Next Best Action. You will work with product managers, developers...CloudSalesforceRemote work
- ...by growing quicker than any other company in the space and servicing the most well-known courses around the nation. We run... ...Office, helpdesk software and CRM experience (Help Scout, Salesforce, Service Cloud). A minimum of 1 year of experience in a customer-facing...CloudSalesforceImmediate startRemote work
- ...responsible for assisting customers by providing product and service information, resolving issues, and ensuring a positive... ...customer support tools such as Zendesk, Freshdesk, Intercom, or Salesforce Service Cloud. Experience in call center or online customer service...CloudSalesforceWork experience placement
$261.2k
...expectations customers hold for service are being rebuilt with it —... ...s core practice management platform and Clio Work, our... ...Customer Success, sit on the CX leadership team, and partner... ...Systems architecture across Salesforce Service Cloud, CCaaS platforms (e.g., Talkdesk),...CloudSalesforceWork at officeLocal areaWorldwideFlexible hoursShift work- ...the world. We are a global IT services and consulting company that... ...looking for an experienced Genesys Cloud Architect to lead the design,... ...built on the Genesys Cloud CX platform.Responsibilities:Lead the end... ...with CRM platforms such as Salesforce, Microsoft Dynamics, or...CloudSalesforceFull timeInternshipRemote workRelocation
$86.7k - $170.9k
...Our Deloitte Sales & Service team empowers organizations to... ...’ll DoAs a Consultant on the Salesforce Patient Services team, you will... ...support Salesforce Life Sciences Cloud implementations.Collaborating... ...security considerations, and platform configurationBachelor's degree...CloudSalesforceLocal areaVisa sponsorship- ...We are a global IT services and consulting... ...Principal Genesys Cloud Professional Services... ...customer experience platforms, leveraging deep... ...integration (e.g., Salesforce, MS Dynamics) with... ...supervisors, administrators, users, and architects... ...featuresExperience with CX Cloud from Genesys...CloudSalesforceFull timeInternshipRemote workRelocation
$144k - $241k
...Deloitte Sales & Service team empowers organizations... ..., including CCaaS, CRM, workforce... ....Experience with Salesforce.Experience with... ...AWS, or similar cloud-based contact center... ...customer service platforms.Experience... ...Master of Business Administration or other relevant...CloudSalesforceLocal area$115k - $168k
CoreWeave is The Essential Cloud for AI. Built for pioneers by pioneers... ..., CoreWeave delivers a platform of technology, tools, and... ...team success.Deep expertise in Salesforce and familiarity with email and... ...strong work ethic, commitment to service leadership, and dedication to...CloudSalesforcePermanent employmentFull timeTemporary workCasual workWork at officeFlexible hours$202.3k - $270.55k
...driving innovation, and keeping Salesforce's core values at the heart of... ...and development of industry & cloud-based assets/solutions.Work... ...Creative and Customer Experience (CX) . Preferably with experiences... ...generation and professional services organization key performance indicators...CloudSalesforceFull timeLocal areaRemote workWorldwide$180k - $215k
...omnichannel leader.Stay at the forefront of omnichannel and CX innovation, keeping current on trends, channels,... ...with multichannel marketing (MCM), digital platforms, marketing automation (e.g., Salesforce Marketing Cloud, Adobe Experience Manager), CRM, and analytics....CloudSalesforceRemote workFlexible hours$182.07k - $224.91k
...Freshworks Inc. builds uncomplicated service software that delivers exceptional... ...enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000... ...partnering with, or competing against CX platforms such as Zendesk, Salesforce Service Cloud, ServiceNow, Intercom, Genesys,...CloudSalesforceLive inFlexible hours- Technical Customer Service Agent - Command Center (16850) Baer is looking for a Technical... .... At least one year of experience with Salesforce, demonstrating strong problem-solving and... ...certification and Salesforce Service Cloud certification are preferred. Experience...CloudSalesforceHourly payRemote work
- Capgemini is seeking a Customer Experience (CX) Solution Architect - Google Cloud in New York. In this hybrid role,... ...successful delivery across various platforms. Your responsibilities include... ...sales, and integrating solutions like CCaaS and AI. Required qualifications include...Cloud
- ...conventional cybersecurity companies. Our cloud-native Data Security Platform continuously discovers and... ...Present and pitch Varonis' products and services to potential customers through a... ...information and activity details in Salesforce (CRM). Varonis is an equal...CloudSalesforceWorldwide
- ...industries, including Manufacturing, Distribution, Financial Services, Life Sciences, Healthcare and Retail. With a team of 120... ...Enterprise System Applications: Specializing in Workday, Salesforce, and Oracle Cloud. Artificial Intelligence (AI) & Automation: Delivering...CloudSalesforce
- ...Transit Customer Service Specialist Series (Part-Time) Under supervision, this position responds... ...filing reduced fare and MetroCard claims; Cassie: Salesforce CRM: Cloud-based Customer Relationship Management (CRM) platform to assist customers who call with safety...CloudSalesforceFull timePart timeWork at office
- ...and proactively flag anomalies or service disruptions to the relevant teams.... ...supervision. Proficiency with Zendesk, Salesforce, or a comparable CRM platform. Eligible to work in the United... ...with Greenhouse Software, Inc., a cloud services provider located in the United...CloudSalesforceFull timeFor contractorsApprenticeshipLocal areaRemote workWorldwideFlexible hours
$75k - $85k
...for our partners, Drive Social Media has developed a cloud-based advertising management platform to achieve better campaign results and transparency while... ...per week for our senior sales team. Keep CRM (Salesforce) records up-to-date and accurate for reporting and follow...CloudSalesforceWork at officeShift work- ...Overview The Data Platform Administrator role focuses on managing and optimizing our data platform infrastructure to ensure high availability... ...requires experience with data warehousing, ETL processes, and cloud technologies. Responsibilities Monitor system performance and...Cloud
$110.7k - $218.3k
...TransformationOur Deloitte Sales & Service team empowers organizations... ...enterprise contact center or cloud solutions end-to-end3+ years... ...Contact Center as a Service (CCaaS) solution implementations,... ...desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.Experience...CloudSalesforceLocal area$75k - $85k
...New York, NY, United States About Eon Eon is transforming cloud backups: turning them from passive storage into powerful,... ...and motivated to grow in sales ~ Experience with tools like Salesforce, Hubspot, ZoomInfo, HG Insights, Cadence tools, Nooks, LinkedIn...CloudSalesforceFull timeWork at office3 days per week$184k - $234k
...customer engagement platform, powering relevant and... ...seeking aDirector, CX Business Systems to... ...Expert/Professional Services, Partner Led Delivery... ...experience in Salesforce (Service Cloud, Customer Experience... ...We also use AI for administrative support, like scheduling...CloudSalesforceFull timeContract workWork experience placementWork at officeLocal areaFlexible hours- ...the reach of a private, global, multi-cloud IP network, to bringing hyperlocal... ...Proven success selling CPaaS, UCaaS, CCaaS, telecom, or AI/ML platforms. ~ Track record closing both... ...Comfortable with modern sales tools (Salesforce, Outreach, Gong, etc.). ~ BA/BS required...CloudSalesforceRemote job
$90k - $95k
...team and help introduce our powerful SaaS platform to Real Estate Investment Management and... .... Introduce Dealpath's powerful, cloud-based deal management platform to top-tier... ...Nice to haves: Experience with Salesforce, Gong, ZoomInfo, and LISN. Experience...CloudSalesforceHourly payWork at officeFlexible hours$163k - $263.06k
Job Description:The VP, Salesforce Solutions is a senior... ...Merkle's Salesforce Data Cloud and Agentforce... ...that drive measurable CX and commercial outcomes.This role connects platform expertise, data strategy... ...infrastructure, not add-on services.AI Readiness & Agentforce...CloudSalesforceFull timeTemporary workWork at officeLocal areaRemote workFlexible hours2 days per week3 days per week- ...satisfaction and outcomes. You will handle queries, manage complaints and collaborate with teams to deliver consistently high-quality customer experiences. Experience in education/apprenticeships and Salesforce/Power BI is advantageous. #J-18808-Ljbffr Hollybank Trustees LtdSalesforceRemote jobApprenticeship
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