Operations Supervisor
Securitas Security Services USA
Operations Supervisor - Full Time
We help make your world a safer place.
Are you a motivated and experienced security professional looking for the next step in your career? We have an exciting opportunity for an Operations Supervisor! We are seeking a personable, dedicated individual to supervise a team of security officers and to ensure operational effectiveness.
The ideal candidate will be equipped in handling scheduling, payroll processing, and site training. They must have previous experience in developing a high performing team with strong customer service skills and great communication skills while adhering to our core values; Integrity, Vigilance, & Helpfulness.
Apply Today & Join Our Team!!
Perks & Benefits:
- Medical, Dental, Vision & 401K Options.
- Life, AD&D, & Disability Insurance.
- Virtual Medical Appointments With Telemedicine.
- 10 Vacation Days Accrued.
- 6 Sick Days.
- 4 Floating Holidays Per Year.
- Holidays Honored - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, & Christmas Day.
- Paid Family Leave - Up To 12 Weeks Per Year In Accordance With State Law.
- FREE Uniforms, Paid Training. & Paid Weekly.
- Employee Assistance Program.
- DailyPay Access Program!!
- Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!
What You Can Expect:
- Manage a shift and / or segment of guarding operations at multiple sites, including supervision of subordinate officers and staff.
- Meet with line management and / or client representatives for status updates and to address any actual or potential problems.
- Ensure that service expectations are being met through regular contact with clients and vendors.
- Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
- Maintain and submit payroll records and other employee and business information, review client and company reports for accuracy and timeliness.
- Maintain, edit, and submit digital metric platforms - Excel, Smartsheet, Power BI, and PowerApps.
- Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters to ensure smooth delivery of services.
Basic Requirements:
- 18 years of age or older.
- High School Diploma or GED required.
- Above average computer / technology skills needed.
- Proficient in Microsoft office, email, teams, and Excel.
- Must be able to work independently.
- Must be able to remain calm and professional during stressful situations.
- Must have great attention to detail.
- Must have a professional demeanor.
- Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
- All candidates must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
- Minimum of 1 year of security experience needed.
- Must have 1 year of management / supervisory experience with at least 6 months experience in scheduling and payroll management.
- Additional experience in payroll and training is preferred.
- Strong customer service and interpersonal skills needed.
- Strong planning, organizing, and team leadership skills needed.
- Must have the ability to take initiative, achieve results, and meet deadlines.
- Must be reliable and self-motivated with excellent multi-tasking skills.
$19 - $29 per hour
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