Technical Sales Engineer

Technical Sales Engineer

Elite is the trusted automation platform for law firm operations across most of the world's largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite's products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth.

Position Overview

We're looking for a Technical Sales Engineer to serve as the deep technical backbone of our Sales Engineering team. Our SEs are value engineers — they own the business case, run discovery, and lead the sales-facing relationship. This role exists to make sure they never have to go it alone on the hardest technical questions: security architecture, cloud infrastructure, data fabric, and system integration.

You won't run the sales cycle. You'll be the person the team calls in when a prospect's CISO wants to talk encryption-at-rest, when an IT director wants to whiteboard the integration architecture, or when a technical evaluation needs someone who can speak fluently and credibly about how our platform is actually built. This is a highly technical, highly visible role — internally as the team's go-to expert, and externally as the voice of technical credibility in our most complex deals.

Work Arrangement: Remote

This role requires the individual to be based in Flexible across U.S. time zones time zone

Responsibilities

Customer-facing technical expertise

• Join customer and prospect calls as the technical deep-dive resource when security, architecture, infrastructure, or integration questions exceed the SE's scope or require specialist-level depth
• Lead or co-lead technical evaluation sessions on cloud architecture, security posture, data architecture, and system integration
• Respond to the technical sections of RFPs/RFIs — security questionnaires, architecture diagrams, compliance documentation, integration specifications
• Address security and compliance questions from prospects and clients (e.g., ISO 27001, SOC 2, data residency, encryption, identity/access management)

Team Enablement

• Serve as the go-to technical resource for the entire SE team, regardless of which product pillar a given SE covers
• Build and maintain technical reference material (architecture diagrams, security FAQs, integration playbooks) the SE team can draw on independently
• Coach SEs on how to handle first-line technical questions themselves, escalating only what genuinely needs specialist depth
• Keep the team current as the platform's underlying architecture, cloud infrastructure, or data capabilities evolve

Cross-functional & technical ownership

• Maintain deep working knowledge of our Microsoft Azure cloud environment, platform architecture, data fabric, and API/integration layer
• Partner with Product and Engineering to stay ahead of architectural changes, new integrations, and platform roadmap
• Liaise with Security, Compliance, and IT teams to keep customer-facing technical answers accurate and current
• Represent the technical function credibly in front of client IT, security, and infrastructure teams — often the most technical audience in the room
• Perform other duties as assigned to support departmental and company objectives.

Qualifications

• Bachelor's Degree Computer Science, Engineering, or related technical field, or equivalent experience
• 5 + years a technical pre-sales, solutions architecture, or systems architecture role, ideally supporting enterprise SaaS sales to large/complex organizations
• Demonstrated experience answering deep technical questions from IT, security, and infrastructure stakeholders — not just product demos
• Experience across a full platform/technical stack rather than a single narrow specialty
• Strong, current knowledge of Microsoft Azure (architecture, security, identity, networking). Microsoft Azure certification preferred
• Working knowledge of data fabric / data architecture concepts and how they apply to enterprise SaaS platforms
• Solid grounding in cloud security frameworks and compliance standards (ISO 27001, SOC 2, data residency/privacy requirements)
• Strong understanding of APIs, integration patterns, and how enterprise systems connect to a SaaS platform
• Strong ability to read and explain architecture diagrams to both technical and semi-technical audiences
• Experience translating deep technical concepts into language a CFO, general counsel, or IT director can each act on
• Comfortable being the most technical person in the room without needing to own the sales relationship
• Strong collaborator — this role succeeds by making the whole SE team better, not by working in isolation
• Excellent written and verbal communication; able to produce clear technical documentation
• Ability to travel up 25–50% as business needs require and for customer engagements
• Role requires the following physical capacity: Sedentary: primarily desk/computer work
• Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position

Benefits:

• Competitive Compensation Package ($157,500-$175,000 base salary + variable component)
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Time Off
• Wellness Initiatives
• Employee Assistance Program
• Generous Global Parental Leave
• Calm, free premium subscription
• Employee Discount Program

Elite may use technology, including artificial intelligence-enabled tools, to assist in aspects of the recruiting and employment process. These tools are used to support, but not replace, human decision-making.

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.