Customer Service Team Lead/ (Fleet & Equipment)
Priwils, Inc
Overview The STR Customer Service Team Lead provides direct oversight of daily customer service operations supporting the GSA Short-Term Rental (STR) Program. The Team Lead supervises Customer Service Representatives (CSR I, CSR-II; and CSR–III), ensures compliance with program policies and contractual performance standards, and serves as the primary escalation authority for complex federal user and vendor inquiries. Minimum Qualifications Bachelor’s degree preferred; extensive relevant professional experience may be substituted in lieu of formal education. 7-10 years of experience in customer service, logistics operations, or call center environments, with demonstrated supervisory or team leadership experience. Demonstrated ability to manage operational performance metrics. Proficiency in Microsoft Office, particularly Excel. Proficiency in Adobe Acrobat. Experience navigating the following federal systems: SAM.gov and FPDS.gov. Strong written and verbal communication skills. Demonstrated ability to manage high call volumes and dynamic program changes. Experience working with rental car, fleet, or equipment rental agencies required. Advanced communication, leadership, and problem resolution skills. Responsibilities The Team Lead supervises Customer Service Representatives (CSR I, CSR-II; and CSR–III), ensures compliance with program policies and contractual performance standards, and serves as the primary escalation authority for complex federal user and vendor inquiries. Operate a national customer support center that responds to telephone, e-mail, and other electronic communication requests from Federal STR customers. Perform routine tasks which require knowledge of GSA Fleet and STR procedures and rules. Provide simple vehicle leasing and rental information and appropriate information sheets and forms to current and potential fleet customers regarding services available, the procedures to follow, and where to obtain additional program information. Respond to customer inquiries and assist with customer requests on a wide variety of available vehicles and/or equipment; familiarity with industry terminology and offerings as well as vehicle/equipment specifications needed. Assist with records management in areas such as assembling/creating routing and archiving contract files on Google Drive, WebSTR or comparable electronic data storage system (e.g. Electronic Data Management System (EDMS)). Create reports using government databases and query tools such as but not limited to MySQL Workbench. Provide upon request a listing of available vehicles/equipment with ceiling pricing and assist the customer with related factors such as length of trip, freight/passenger requirements, vehicle or equipment pickup/delivery and fuel card use. Maintain and update fleet management information systems and ensure data integrity across all fleet management platforms. #J-18808-Ljbffr Priwils, Inc
$110k - $130k
...capabilities to support customers across scientific,... ...management areas. The General Services Administration (GSA)... ...the GSA Office of Fleet Management, offering... ...The Customer Service Team Lead provides direct oversight... ...vehicles and/or equipment; familiarity with industry...EquipmentFleetContract workTemporary workWork at officeRemote work$1,094 - $2,103.53 per week
...excellent benefits. Join our team and become America Proud, Flatbed... ...CDL-A Truck Drivers Equipment Type: Flatbed Route Type: OTR... ...Pay: full-time drivers on this fleet can make $1,094 - $2,103.53 per... ...regular attendance, and length of service. Full pay package also...EquipmentFleetWeekly payFull time$250k - $350k
...specifying the legal and customer requirements for operation ~ Lease-to-own equipment options in certain locations... ...vehicles from blue-chip, leading automotive OEM customers Fleet and auction cars Occasional... ...company quality service commitments All tractor...EquipmentFleetWeekly payFor contractorsLocal area$1,095.18 - $1,980.65 per week
...excellent benefits. Join our team and become America Proud, Flatbed... ...CDL-A Truck Drivers Equipment Type: Flatbed Route Type: Regional... ...: full-time drivers on this fleet can make $1,095.18 - $1,980.65... ...regular attendance, and length of service. Full pay package also...EquipmentFleetWeekly payFull timeLocal areaWeekend work$36k
...Transportation – Accelerated Services LLC Join a team that delivers excellence... ...experience to join our growing fleet. This position is ideal for... ...-maintained, late-model equipment. Whether you're looking... ...Deliver exceptional service to customers at dealerships, auctions,...EquipmentFleetContract workFor contractorsRelocation package$65k
...Supervisor To be a team member at ADB... ...MISSION : We are a customer-centric partner... ...commercial clients, service providers, local,... ...operations including equipment used, labor skills... ...culture on site, lead by example and... ...Resource, Recruiting, Fleet, Accounting, etc....EquipmentFleetFor subcontractorWork at officeLocal areaAfternoon shiftEarly shift- ...detail-oriented Facilities & Fleet Maintenance Associate to support... ...shop and across our fleet of service vehicles. If youre proactive,... .... Organize supplies and equipment for easy access. Load and unload... ...and attention to detail. Team first mentality. Ability to...EquipmentFleetWork at office
$85k - $90k
...by the Colorado Motor Carrier's Association with the 2025 Grand Fleet Trophy for Most Improved Safety Record in Colorado. Find Your... ...~ Up to $300 Bonus For Clean Inspections Driver-Friendly Equipment & Perks: ISAAC ELD – simple, fast, mobile-device friendly...EquipmentFleetLocal areaImmediate start- ...Truck Driver to join our growing team. Intermodal experience is... ..., and committed to on-time service. Mail drop shipment knowledge... ...growing trucking company with a fleet of 40 trucks, committed to... ...drivers with steady work, reliable equipment, and a team that truly values...EquipmentFleetWeekly payLocal area
- ...Technical Sales Specialist to bridge technical support among teams and service providers. This role involves remote troubleshooting,... ...coordinating machine deliveries, and ensuring optimal operation of equipment. Ideal candidates will have experience in technical roles,...EquipmentFleetRemote workFlexible hours
$100k
...Top-quality Peterbilt equipment We hire all experience... ...division in the fleet, freight is strong, TMC... ...rate increase from our customers TMC is the largest employee... ...delivering excellent service Round-the-clock support... ...greatest force on our team. Our quality fleet...EquipmentFleetWeekly payImmediate startRelocation package$80k
...,000 per year! ~ Outstanding team incentives - up to $3,400 per... ...bonus – unlimited! ~ Dependable equipment: 1-1/2 year average truck age... .../Van freight and regional fleet availability are subject to geographical... ...that Western Express, Inc.'s service provider receives in real-time...EquipmentFleetImmediate start- ...Customer Service Representative II The Customer Service Representative II (CSR II) provides... ...~ Experience in rental cars, fleet management, or equipment rental environments preferred ~ Proficiency... ...Collaborate with internal teams to resolve escalations and ensure timely...EquipmentFleet
$88.64k
...orientation and training ~ New Equipment; average age of fleet is 2 years... ...best of the best for our customers and paving the way in the... ...defined by our core values: Service, integrity, and innovation... ...makes us an elite trucking team. Get Started with Hub...EquipmentFleetTemporary workStart working todayLocal areaImmediate startFlexible hours- ...Driver to join our growing team. This position involves hauling... ...with dispatch and customers Position Highlights: No... ...dependable work Well-maintained equipment Supportive dispatch team... ...growing trucking company with a fleet of 40 trucks, committed to supporting...EquipmentFleet
- ...looking for a Sales and Operations Coordinator to enhance customer service and manage fleet operations. The ideal candidate will drive initiatives,... ...regulations. Key responsibilities include scheduling equipment delivery, managing customer portfolios, and maximizing revenue...EquipmentFleet
$85k
...travel)! All of our equipment is less than 3 yrs.... ...J.S. Helwig Son is a leading refrigerated transportation... ...company that serves customers of temperature-controlled... ..., and reliable services since we offer the best... ...-time service. With a fleet of over 350 tractors and...EquipmentFleet- ...OTR) Truck Driver to join our fleet. The ideal candidate will be... ..., and provide exceptional service to our customers. This position offers a great... ...accident-free driving. ~ Team Player: Ability to work independently... ..., safety standards, and equipment operation. ~ Background...EquipmentFleetLong distance
$1,100 - $1,500 per month
...means to have it all at Smith Transport - the best company driver equipment, steady dedicated freight, predictable home time, great pay &... ..., Dental, Prescription and Life Insurance ~ Peterbilt Fleet (Models 389 & 579) Trucks Come Equipped with Refrigerators...EquipmentFleetDaily paid- ...Management role focused on maintaining the retail material handling equipment fleet. Successful applicants will have a Bachelor's degree and... ...for career growth in an inclusive environment that prioritizes customer service and innovation. #J-18808-Ljbffr Jewel-OscoEquipmentFleet
$17.8 per hour
...Agent Join Our Team as a Car WasherService... ...Car Washer - Service Agents who take pride... ...for the next customer. You'll move cars... ...to ensure safety equipment is in working order... ...services expertise and a leading position in Europe... ..., relying on a fleet of more than 250.0...EquipmentFleetShift work$70k - $100k
...Supplemental Pay: $15,000 sign-on bonus/split for team driving opportunities Benefits: ~ Newer equipment averaging 18 Months ~ Convenient Home-Base Terminals... ...~ Paid Orientation Job Description: Join our fleet as a CDL-A driver and embark on a career filled...EquipmentFleetFull timeTemporary workRelocation packageFlexible hours- ...accounts receivable factoring services to trucking companies.... ...sizes. This allows our customers (trucking companies) to... ...verbal and written) Team player Proficient with... ...known as Factoring Fleet Fuel Cards 3PL Logistics Trucking Insurance Equipment Finance Truck Sales Truck...EquipmentFleetFull timeImmediate startRemote workMonday to FridayShift work
- A transportation service provider in Niles, IL is seeking a Diesel Mechanic B. You will perform... ...and maintenance on trailer and tractor equipment, focusing on preventative measures.... ...offered including paid time off and health coverage. #J-18808-Ljbffr Reyes Fleet ManagementEquipmentFleet
$180k - $280k
...truck or want to upgrade? Schneider can get you in touch with equipment sales and leasing providers. Additional advantages Compensation... ..., spec’d exclusively for owner-operators, as well as used fleet equipment. Job Owner-OperatorSchedule FULLTIMESign On Bonus...EquipmentFleetContract work$100k
...first culture with training, technology, and support \n Modern, well-maintained equipment from one of the largest fleets in the industry \n A company built on a mission of "One team driven to make a difference." \n Nationwide strength - 250+ terminal locations...EquipmentFleetWeekly payLocal area- ...professional, high-energy CDL B Lead Operator to pilot our... ...What You Bring to the Team: Licensing: Valid... ...Illinois. New Equipment: You’ll be driving a top... ...the country. From custom-built big rigs to interactive... ...be coordinating a fleet of vehicles heading to...EquipmentFleetDaily paidFull timeLocal areaImmediate start
$150k - $200k
The Walsh Group is seeking a Crane Fleet Equipment Manager for its Equipment Division in Chicago, IL. This role involves managing jobsite equipment schedules, conducting inspections, processing repair authorizations, and ensuring compliance with safety regulations. The...EquipmentFleet- ...Smith Transport &; the best company driver equipment, steady dedicated freight, predictable... ...best equipment in the industry! Peterbilt fleet (Model 579) with refrigerators & inverters... ..., Driver Manager, and leadership team while in Orientation. We pay for and...EquipmentFleetDaily paidWork at office
$65k - $75k
...and $75,000 annually, with pay protection and bonuses. The role includes regional and OTR driving with excellent fleet support, such as late-model equipment and health insurance. Applicants must possess a current CDL-A, be at least 23 years old, and have a clean driving...EquipmentFleet
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