Fleet Maintenance Analyst

Fleet Maintenance Analyst

Reporting to the Fleet Administrator, the Fleet Maintenance Analyst is responsible for collecting, analyzing, validating, and reporting fleet maintenance, vehicle utilization, compliance, and asset lifecycle data to support operational decision-making. This position serves as a key resource for fleet performance monitoring, regulatory reporting, contractor oversight, and continuous improvement initiatives. The Fleet Maintenance Analyst maintains fleet databases, identifies trends and performance issues, develops reports and dashboards, and supports the administration of vehicle maintenance and certification programs across Access Services' contracted and agency-owned fleet.

Duties may include, but are not limited to, the following:

• Ensure Access Services provides safe reliable and clean vehicles in operation for our clients.
• Support the maintenance compliance of Access-supplied vehicles assigned to service providers and vehicles utilized for non-revenue activities, including certification, inspection, documentation, and service-readiness requirements.
• Administer and support the provider vehicle certification program for contractor-provided, subcontractor, taxi, Access-owned, and Access staff vehicles used in service.
• Perform vehicle inspections, facility inspections, and maintenance record reviews at provider locations throughout Los Angeles County to verify compliance with contractual and fleet maintenance requirements.
• Inspect, certify, place into service, restrict, or remove vehicles from service when vehicle condition, documentation, certification, or contractual requirements are not met.
• Maintain fleet information systems used to track vehicle inventory, mileage, registration, titles, insurance, certifications, qualification records, in-service dates, preventive maintenance, inspection status, and asset lifecycle status.
• Support monthly and periodic reporting for internal management, the Federal Transit Administration (FTA), the Los Angeles County Metropolitan Transportation Administration (LACMTA), and other outside agencies as required.
• Communicate with service provider maintenance staff regarding maintenance records, inspection findings, corrective actions, documentation deficiencies, certification status, and audit requests.
• Support vehicle onboarding, new vehicle acceptance inspections, in-service inspections, equipment verification, vehicle assignments, transfers, California Department of Motor Vehicles registration activities, and final asset disposition.
• Administer or support fleet technology systems, including telematics, vehicle gateways, dash cameras, asset tracking, digital inspection forms, electronic documentation repositories, reporting dashboards, and related connected-operations tools.

A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. Reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions may be made. A typical combination includes:

Education

Bachelor's degree (BA, BS) from an accredited college or university. Coursework, certificate, or training in automotive technology, fleet management, business administration, public administration, data analysis, transportation, or a related field is desirable.

Experience

• Two or more years experience in administering databases for a private fleet or a dedicated contract carrier of 200 vehicles or more ; OR
• Five years experience in vehicle maintenance for fleet maintenance shop or operation.
• Experience with fleet compliance documentation, vehicle inspections, contractor record audits, telematics systems, digital inspection workflows, regulatory reporting, or asset lifecycle management is desirable.

Licenses/Registrations

• Class C Drivers' license with no more than one active point on record.
• Motor Vehicle Report Authorization and Release required.

Certificates

• ASE certification as a Service Consultant, additional certifications is desirable.
• One year certificate for Automotive and Related Technology from a college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience is desirable.
• Professional certifications in analytics, data visualization, business intelligence, or database management, including Microsoft Office, Power BI, Tableau, or equivalent platforms, are desirable.
• Completion of Transportation Safety Institute (TSI) coursework or certification programs is desirable. Certifications obtained through the Transit Safety and Security Program (TSSP) and the Public Transportation Safety Certification Training Program (PTSCTP) are highly desirable.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of, or experience with, visual vehicle inspections for damage.
• Have a good understanding of general project management principle, methodology and approach.
• Basic vehicle mechanical inspection procedures required.
• Experience with California Department of Motor Vehicles procedures for registration.
• Background in passenger transportation or public transit vehicle maintenance procedures.

Skill in:

• Advanced Microsoft Excel, including PivotTables, formulas, Power Query, data validation, filtering, sorting, and reporting.
• Database administration, data entry, and data quality review.
• Reviewing large data sets to identify patterns, trends, discrepancies, and opportunities for improvement.
• Managing multiple projects, priorities, and deadlines.
• Conducting research, investigations, and root cause analysis.
• Written and verbal communication of technical and analytical information.
• Need to possess excellent interpersonal and managerial skills to work with the entire Access team.
• Excellent analytical skills to define issues, establish facts.
• Proficient in the use Microsoft Office programs such as MS Word, Excel and Outlook for the preparation of letters, charts and email communications.

Ability to:

• Ability to manage and direct multiple tasks with critical deadlines.
• Ability to perform visual and physical vehicle inspections to ensure compliance with PMI records.
• Ability to analyze maintenance trends, identify root causes of recurring vehicle issues, and recommend corrective actions.
• Ability to interface with vendors, third-party contractors, maintenance personnel, regulatory agencies, and internal departments.
• Ability to communicate in a clear, concise manner in writing and verbally with individuals and groups including Boards of Directors, committees and community groups; prepare and present sophisticated reports and planning documents. Must present a professional image and be able to work effectively with a diverse group of individuals.
• Collect, organize, analyze, and interpret large volumes of fleet-related data to recognize trends and emerging issues through data review and analysis.
• Evaluate information from multiple sources and produce accurate, actionable reporting
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to effectively present vehicle information and respond to questions from Board members, internal Access managers, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

WORKING CONDITIONS

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret data; use math and mathematical reasoning; analyze and solve problems; learn and apply new information; perform highly detailed work on multiple, concurrent tasks; meet intensive and changing deadlines and interact with Access Services staff, customers, vendors, contractors, and the public.

The Selection Process

This recruitment is open continuously to meet the needs of the Agency as vacancies occur and may close at any time. Applicants who best meet job-related qualifications will be invited to participate in the examination process. Applicants will receive an e-mail notification of their current status in the selection process. The selection examination may consist of any combination of written, performance, and/or oral appraisal exams. Examination parts will be weighed according to their relevancy to the job performance criteria. This recruitment may establish an eligibility list to fill future positions in similar classifications within the organization.

Pre-employment

As a federal grantee, Access Services maintains a drug-free working environment as prescribed by the 1988 Drug-Free Workplace Act. All potential employees are required to obtain satisfactory results from an administrative screening, successfully pass a post-offer pre-employment medical exam, and obtain a verified negative pre-employment drug test administered by Access Services and