Area Supervisor (Full Time Keyholder)

Area Supervisor Area Supervisors are a member of the Store Leadership who are responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. They are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy‑to‑shop environment. They ensure proper merchandise presentation, maintain a clean work area at all times, and execute and supervise Company operational processes as needed. Essential Functions Maintaining Safe & Secure Environments Customer Service Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company Dress Code, and ensures all Associates adhere to the Dress Code. Keeps all areas of the Store clean, well‑maintained, and merchandised to standard; responsible for daily trash removal. General Merchandising Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Loss Prevention Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention, which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Demonstrates integrity and honesty in all interactions with Associates and Customers, safeguards confidential information, cash and credit card information and merchandise. Front End Supervision and Operations Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. Administrative Duties as Assigned by Store Manager Administrative duties are assigned by the Store Manager as needed. Qualifications and Special Skills Required Excellent verbal communication skills. Fluency in English. Prior Customer Service and supervisory experience preferred. Familiarity with point-of-sale equipment and applications. Ability to perform basic mathematical calculations commonly used in retail environments. Ability to work evenings and weekends. Physical Requirements / ADA Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. Supervisory Responsibilities Retail Associates / Stockroom Leads (where applicable). Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Equal Employment Opportunity Statement Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. #J-18808-Ljbffr dd's Discounts