Banquet Staff- Marli's at The Pollard Hotel

VERY PART TIME

The Job: Step into the vibrant world of Marli's at The Historic Pollard Hotel and embark on an exciting adventure as a key member of our service staff! You'll be at the forefront of delivering top-notch customer service to our guests in our recently revamped restaurant. Our servers also have the opportunity to showcase their skills at various special events, catering functions, and conferences within the hotel. Whether it's a bustling brunch service or a glamorous gala, you'll be right in the heart of the action, creating unforgettable experiences for our guests.

This position operates as needed, with hours varying depending on upcoming events and guest bookings. The ideal candidate is adaptable, dependable, and passionate about guest service.

Perks:

• Free Family Gym Membership
• Discounted Food and Beverage at ALL Red Lodge Hospitality Businesses
• Hotel Perks Nationwide
• Discounted Aflac Insurance
• Great tips! $$$$

Essential Job Duties:

• Greet guests warmly and professionally upon arrival at event spaces
• Assist with setup and breakdown of event spaces, including arranging tables, chairs, decorations, and serviceware
• Serve food and beverages efficiently during events, including presenting menus, explaining options, suggesting pairings, and referencing the buffet and drink options.
• Record orders accurately, noting any dietary restrictions or special requests, and communicate with kitchen/bar staff
• Replenish and reset tables between courses or after events, maintaining cleanliness and presentation standards
• Replenish buffet items as needed
• Respond promptly to guest needs, addressing spills, additional service requests, or other concerns
• Assist with pre-event preparations, including polishing silverware, glasses, and utensils, and setting up stations
• Adhere to sanitation, safety, and alcohol service policies at all times
• Support team efforts to ensure smooth event operations and guest satisfaction
• Perform other related duties as assigned

Skills and Qualifications:

• Previous serving or hospitality experience preferred, but not required
• Excellent communication and guest service skills
• Ability to remain flexible and adaptable in a dynamic environment
• Dependable, punctual, and professional demeanor
• Ability to work evenings, weekends, and holidays as needed

Experience/Education Preferred

• Must be 18 years old
• High School diploma or equivalent
• 3-5 years of serving/bartending experience
• R.A.S.S. Certificate
• ServSafe Certificate

Physical Demands and Work Environment:

Physical Demands and Work Environment: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Physical Demands:

While performing the duties of this job, the employee is regularly required to walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, balance, stoop, talk, or hear. The employee must lift and move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus. This job also requires the frequent use of stairs.

Work Environment

While performing this job, the employee is exposed to long periods of standing and early morning or late nights.