Director of Technical Training - Fire Protection

Job Description

Job Description

Director of Technical Training – Fire ProtectionAbout the CompanyGuardian Fire Protection Services, LLC is a leading provider of fire protection, life safety, and security solutions, proudly serving the Mid‑Atlantic, Midwest, and Southeast regions for more than 45 years. Headquarters in Rockville, Maryland, Guardian operates 24 offices across 8 states and supports more than 90,000 customers across a wide range of industries. Guardian delivers comprehensive, end‑to‑end service across the fire, life safety and security industries. Our capabilities include fire sprinklers, fire alarms and monitoring, fire pumps, extinguishers, special hazards systems, marine fire protection, and integrated security solutions that include access control systems and CCTV. Our continued growth is fueled by deep technical expertise, trusted customer relationships, strong business performance, and a disciplined acquisition strategy that ensures consistent quality and service across all locations.Our People & CultureAt Guardian and our affiliated companies, our people are the foundation of our success. We're committed to hiring and developing talented, passionate professionals who share our mission to protect lives and property. As we continue to grow, we offer meaningful career opportunities within a dynamic organization focusing on customer service, technical expertise, collaboration and long-term success.Learn more at Job Summary:The Director of Technical Training – Fire Protection is responsible for creating, facilitating, and managing training of fire protection technicians that specialize in various disciplines across the organization. Training is to include technical excellence, safety, NFPA compliance, and operational performance. This role ensures employees particularly technicians and field leaders are properly trained, certified, and developed to meet the requirements of the fire protection and life safety industry.Key Responsibilities:Training Program DevelopmentDevelop and lead a comprehensive training strategy aligned with competency, safety, customer service, and regulatory requirementsDesign and manage technical training programs covering fire alarm, water-based fire protection, wet chemical, dry chemical, clean agent suppression systems, extinguishers. Establish standardized onboarding and role‑based training curricula for field and office personnel.Ensure training content is kept current and complies with current codes, technologies, and company standards.Implementation Oversee training program related to regulatory compliance, including NFPA standards, AHJ requirements, and company policiesManage certification and credential tracking, including NICET, licensing, manufacturer certifications, and safety trainingCreate a regimented audit readiness program through accurate training records and documentationSupport NICET certification paths; prepare technicians for exams through study sessions and guided practice.Conduct field audits to verify compliance with company standards and regulatory requirements.Collaborate with engineering, compliance, and operations leadership to drive continuous improvement.Delivery, Facilitation & Learning MethodsDeliver instructor‑led, virtual, and blended learning programs across all companies (~50% travel)Coordinate technical labs, field training, and hands‑on instruction Select and manage learning platforms (LMS) and training vendorsSupport train‑the‑trainer programs and leverage team expertise across the organizationWorkforce Development & Leadership TrainingPartner with HR and leadership to support leadership development and supervisor training programsBuild career development pathways for technicians, inspectors, and emerging leadersSupport succession planning through targeted development initiativesPromote continuous learning and skills development across the organizationMeasurement, Reporting & Continuous ImprovementAssist with onboarding and training for newly acquired companiesTrack training participation, completion, certification status, and effectivenessMeasure training impact on safety, quality, productivity, and retentionContinuously improve programs based on performance data, feedback, and evolving industry needsMaintain accurate documentation and reporting Core Qualifications:Degree (associates/ bachelor) in fire protection engineering or associated fire safety degree (or equivalent experience and NICET certifications)5+ years of experience in training, learning & development, or workforce development Proven experience training, mentoring, or developing field technicians.Strong knowledge of NFPA codes and standards (e.g., NFPA 1, 17/17A, 25, 72, 2001).Experience supporting technical or field‑based workforces Strong organizational, facilitation, and communication skills Ability to manage multiple programs and stakeholders in a fast‑paced environmentPreferred Qualifications:Knowledge of NFPA standards, and technician certification pathwaysNICET certification or experience managing NICET programsExperience with Learning Management Systems (LMS)Familiarity with high‑growth organizationsCompensationSalaried Position: Salary is dependent on candidate's experienceQuarterly bonus opportunitiesBenefits401K with a company matchMedical, Dental and Vision InsuranceCompany paid Short Term DisabilityCompany paid Long Term DisabilityCompany paid Life and AD&D insurancePre-tax accounts for health and dependent careAflacVacation and Personal timePaid holidaysTuition ReimbursementGuardian Fire Protection Services is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.#GuardianFireProtection #FireProtection #Training #MarylandJobs #Hiring #Rockville