Lead Veterinary Receptionist

South Windsor Veterinary Clinic South Windsor Veterinary Clinic (SWVC) is a small animal general practice located in South Windsor, CT. With over 20 years of service, we offer a 4‑day work week with no weekend hours and focus on work‑life balance. Our team‑building activities, lunches, and collaborative environment foster a friendly, family‑like atmosphere. Client Service Representative Pay range: $20.00–$23.00 per hour, based on experience. WHAT YOU'LL DO Greet clients and pets in a professional, compassionate manner Answer phone calls, emails, and appointment requests Schedule appointments, surgeries, and follow‑up visits Maintain accurate patient and client records Process payments, invoices, and insurance claims Supervise and support reception staff Train new front desk employees on clinic procedures and software Resolve client concerns or complaints professionally Coordinate communication between veterinarians, technicians, and clients Ensure the reception area remains clean, organized, and welcoming Monitor inventory of office and reception supplies Assist with administrative reports and daily clinic operations BENEFITS Medical, dental, and vision insurance 401(k) with company match up to 4% after 6 months of employment Generous paid time off and flexible scheduling Continuing education allowance and professional development support Mental Health Resources Company‑paid bonding leave or applicable state‑provided bonding leave Pet Care: Discounts on veterinary services and products Diagnostics: Savings on reference lab testing Nutrition: Discounts on Purina pet foods Insurance: Preferred rates with our pet insurance partner REQUIREMENTS High school diploma or equivalent Previous experience working as a Veterinary Receptionist/CSR is required Significant experience with basic office functions in a busy office environment Must be a team player and have compassion for pets and their people EQUAL EMPLOYMENT OPPORTUNITY Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws. #J-18808-Ljbffr