Operations Manager

As a global leader in the design and manufacture of a wide range of specialty heat exchangers and heat transfer solutions, API Heat Transfer has a legacy of industry-leading performance that can be traced back more than 140 years. Throughout our history, we’ve built a corporate culture based on reliability and superior performance - from our innovative technologies to the people behind them. Experience has taught us that design and engineering expertise, supported by professionals who have a passion for their work, can bring about only one result: the ability to provide the right solutions for our customers. Operations Manager Location: Germantown, WI Company: General ThermoDynamics, an API Heat Transfer Company Employment Type: Full-Time Position Summary General ThermoDynamics (GTD), an API Heat Transfer Company, is seeking an experienced and results-driven Operations Manager to lead manufacturing operations at our new Germantown, Wisconsin facility. This leadership role is responsible for driving safety, quality, delivery, productivity, and employee engagement while supporting the successful growth and operational excellence of the facility. The Operations Manager will provide strategic and tactical leadership across production, planning, continuous improvement, and workforce development initiatives. This individual will partner closely with Engineering, Quality, Supply Chain, Human Resources, and Executive Leadership to achieve operational objectives and support long‑term business growth. Key Responsibilities Lead daily manufacturing operations to achieve production, quality, safety, and delivery goals. Develop and execute operational plans that support company objectives and customer requirements. Establish and monitor key performance indicators (KPIs) related to productivity, efficiency, quality, scrap, throughput, labor utilization, and on‑time delivery. Drive a culture of safety, accountability, teamwork, and continuous improvement. Identify and implement process improvements that enhance operational efficiency and reduce waste. Manage production staffing levels, workforce planning, and employee development initiatives. Coach, mentor, and develop supervisors and team leads to build leadership capability throughout the organization. Collaborate with Engineering, Quality, Supply Chain, and Customer Service to resolve production challenges and improve operational performance. Participate in capital planning, equipment investments, capacity analysis, and facility expansion initiatives. Support lean manufacturing initiatives and continuous improvement projects. Ensure compliance with company policies, quality standards, and safety regulations. Develop and maintain production schedules aligned with customer demand and business objectives. Lead problem‑solving efforts related to production constraints, quality concerns, and operational bottlenecks. Manage departmental budgets and support cost reduction initiatives. Qualifications Required Bachelor's degree in engineering, Operations Management, Manufacturing Management, Business, or related field; equivalent experience considered. Minimum of 7 years of progressive manufacturing leadership experience. Minimum of 3 years of leadership experience managing supervisors and production teams. Proven success leading manufacturing operations in a fast‑paced production environment. Strong knowledge of production planning, labor management, process improvement, and operational metrics. Demonstrated experience implementing Lean Manufacturing and Continuous Improvement methodologies. Excellent communication, leadership, coaching, and problem‑solving skills. Proficiency with ERP systems and Microsoft Office applications. Preferred Experience in heat exchanger, metal fabrication, welding, industrial equipment, or engineered‑to‑order manufacturing environments. Lean Manufacturing, Six Sigma, or Continuous Improvement certification. Experience supporting multi‑shift operations. Knowledge of capacity planning, operational scaling, and facility startup activities. Leadership Competencies The successful candidate will demonstrate: Strong servant leadership Strategic and operational thinking Accountability and ownership Employee development and coaching Change management capability Cross‑functional collaboration Data‑driven decision making Customer‑focused mindset Why Join General ThermoDynamics? At General ThermoDynamics, we design and manufacture industry‑leading heat transfer solutions used throughout critical industrial and commercial applications. As part of API Heat Transfer, we are committed to innovation, operational excellence, employee development, and delivering value to our customers. This is an exciting opportunity to play a key leadership role in the growth and success of our new Germantown operation while helping shape the culture, performance, and future of the facility. Benefits Competitive salary Annual incentive opportunity Medical, Dental, and Vision Insurance 401(k) with Company Match Company-Paid Life Insurance Paid Time Off and Holidays Tuition Reimbursement Professional Development Opportunities Join our team and help drive operational excellence at General ThermoDynamics' newest manufacturing facility in Germantown, Wisconsin. ECZWI #J-18808-Ljbffr