Receptionist

Job Description

Job Description

We are looking for a detail-oriented and welcoming Receptionist to support daily front-desk operations for a services environment in Massachusetts. This contract position is ideal for someone who communicates clearly, handles incoming calls with confidence, and creates a positive first impression for visitors and clients. The role requires strong organization, attention to detail, and the ability to manage a busy phone system while assisting with general administrative support.

Responsibilities:
• Greet visitors and direct them appropriately to ensure a courteous and efficient front-office experience.
• Manage a multi-line phone system by answering, screening, and routing incoming calls to the correct contacts.
• Maintain an orderly reception area and help create a welcoming atmosphere for clients and staff.
• Respond to general inquiries by phone and in person with accuracy, courtesy, and tact.
• Support routine administrative tasks such as taking messages, handling basic correspondence, and assisting with office coordination.
• Monitor front-desk activity throughout the day and help ensure smooth communication between internal teams and external contacts.• Experience performing front-desk or receptionist duties in an office setting.
• Ability to operate a multi-line switchboard or phone system handling up to 10 lines.
• Strong verbal communication skills with a courteous and service-oriented approach.
• Proven ability to answer and route inbound calls accurately and efficiently.
• Comfortable working in a part-time schedule within a contract assignment.
• Reliable organizational skills and the ability to manage multiple tasks with attention to detail.