Guest Services Team Member

About the Job

About the Job :

At NorCal Aquarium and Wildlife Adventures, we are currently seeking a dedicated Guest Services/Sales Team Member to join our team and help create a welcoming atmosphere for our visitors.

$20/hour + bonus opportunity.

We're growing and looking for motivated sales professionals who want stable hourly pay and real bonus upside.

This is a performance-driven role with clear expectations, strong support, and the opportunity to earn $1,000+ in bonuses per pay period during peak times .

What You'll Do:

• Engage with customers and actively sell our products/services.
• Build rapport, identify needs, and confidently close sales.
• Consistently work toward individual and team sales goals.
• Accurately document interactions and results.
• Represent our brand with professionalism and energy.

What Success Looks Like:

• You're comfortable starting conversations and asking for the sale.
• You take feedback well and use coaching to improve results.
• You stay motivated by goals, bonuses, and friendly competition.
• You understand that sales performance directly impacts earnings.

Pay & Incentives:

• $20 per hour starting pay.
• Generous bonus structure based on performance.
• Top performers can earn $1,000 or more in bonuses per pay period during peak times.
• Reliable hourly income + upside (not commission-only).

Schedule:

Scheduling will be discussed during the interview process and may include evenings and/or weekends, depending on business needs

What We're Looking For:

• Sales, retail, or customer-facing experience preferred (not required).
• Strong communication and interpersonal skills.
• Comfortable working toward goals and metrics.
• Dependable, punctual, and coachable.
• A competitive mindset with a positive attitude.

Why You'll Like Working Here:

• Hourly pay you can count on.
• Clear expectations and achievable goals.
• Supportive leadership and hands-on training.
• Bonus opportunities that reward effort and results.
• A team environment that values accountability and growth.

Ready to Apply?:

If you're motivated by performance, enjoy working with people, and want the opportunity to earn more when you sell more, we'd love to hear from you.

Apply today - we move quickly for the right candidates.