Ocean Import Specialist

Ocean Import SpecialistDHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.We have an exciting opportunity for an OCEAN IMPORT SPECIALIST with excellent communication and customer service skills. Accuracy and timely movement of freight and information is a key component for this position.Key Responsibilities:Daily tracking and tracing and follow-up required to ensure timely and efficient movement of cargo and customer satisfaction; identify incidents and ensures resolution of incidentsUpdate shipment status, issue arrival notice and obtain entry documents for customs entries. Communicate with customs brokers to confirm customs release status.Arrange freight release with carriers/co-load agents, confirm cargo availabilityProvides status updates and maintains excellent relationships with customersIs responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performanceAbility to ensure profitable cost management for cargo movesMay be required to perform other tasks as required (i.e.: Ocean Export)Skills / Requirements:Minimum 5 years of Ocean Import / industry related experienceStrong financial business acumenA quick learner with a "Can-Do" attitude and strong prioritization skillsKnowledge of INCO termsGood computer skills (Excel, Word, PowerPoint)LOGIS or Cargo Wise systems knowledge is a plusHazmat certification is a plusPay Range: $23.36 - $31.14/hr. (Based on Experience)Benefits (All Non-Union Employees):Competitive base salary plus role dependent performance-based incentives.$1-for-$1 match up to 4% quarterly + 2% annual base contribution.Ability to purchase Deutsche Post AG shares at a discounted rate.Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.Optional coverage for exams, frames, and contacts.Optional coverage for preventive, basic, and major services.7 major holidays, 8 floating holidays, and accrued vacation/sick days.Why Join DHL Global Forwarding?At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.Equal Opportunity EmployerDHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.Work AuthorizationApplicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.