Advanced Practice Provider Program Coordinator, Full-time, Days

The Program Coordinator   reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Participates in preparing programs budget creates and monitors budget statements assists in designing reports.
• Monitors budget and general ledger detail for accuracy; identifies variances and reports them to the department leadership; has a complete understanding of the department and company financial policies; creates purchase orders; and processes invoices for payment against purchase order or general expense reimbursement.
• Research and develop internal and external communications including presentations speaking points correspondence and other written materials.
• Participates in meetings performs interpretation if necessary.
• Represents the department program or project with various level of personnel both internally and externally.
• Responds to unanticipated complex issues and manages critical and confidential information.
• Receives screens distributes or files all incoming correspondence and other mail.
• Maintains a sufficient inventory of all office supplies and printed forms.
• Provides calendar management support for the department leadership; facilitates and schedules meetings; books meeting rooms; arranges for catering; confirms attendance; and supports in preparation and distribution of materials as necessary.
• Coordinates large scale complex events involving multiple parties including foreign guests.
• Maintains program vacation and sick day calendar to maintain accurate scheduling of physicians on call.
• Assists the department leadership in maintaining department personnel files and mandatory certification/licensure lists and tracks staff continuing education requests.
• Participates in creating departments targets preparing job descriptions screening resumes.
• Assists in creating professional education development plans.
• Follows up with department staff to make sure deadlines are kept.
• Utilizes advanced Microsoft Office applications to design and lay-out presentations and reports.
• Administers and tracks expenses and allocates them to appropriate account.
• Maintains procedure manuals; ensures appropriate communication to staff of changes in procedures.
• Communicates (verbal and written) with a wide range of departments employees vendors and physicians; and serves as a liaison on behalf of the department leadership to foster strong working relationships.
• Processes request for new employee office space passwords office supplies phone and voicemail mail delivery and other resources as needed.
• Overseas creation design and maintenance of website and blog content ensuring ease and practicality of use for targeted audience.
• Helps in collecting feedback from clients and physicians and implementing it.
• Creates writes edits and posts articles news and program summaries to website.
• Ensures all contents and contact information are up to date.
• Participation in creating Marketing strategies.
• Prepares and drafts ads as well as assists in collecting materials on media and publications.
• Manages telephone operations; answers screens and directs telephone calls.

Additional Functions

• May support additional projects as requested.
• Other duties as assigned.

Qualifications :

Minimum Requirements:

Education:

• Bachelors degree OR 4 years of directly relevant experience (i.e. project management healthcare or professional office environment) in lieu of degree.

Experience:

• Minimum five years of experience in a business office environment.

Behavioral Attributes:

• Strong knowledge of Microsoft Office package.
• Ability to organize and think independently with orientation to deadline and detail.
• Strong interpersonal skills.

Preferred:

• Masters degree and five years of business/medical office experience.
• Healthcare experience.

Additional Information :

Northwestern Medicine is an equal opportunity employer (disability VETS) and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status. 

Background Check 

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and at times internal transfers. If you are offered a position with us you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis and we follow all local state and federal laws including the Illinois Health Care Worker Background Check Act. 

Artificial Intelligence Disclosure  

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position however all employment decisions will be made by a person.

Benefits 

We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. 

Click on or copy and paste URL to your browser to view detailed benefits information refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

Remote Work :

No

Employment Type :

Full-time