Master Service Technician

Commercial Refrigeration & Kitchen Equipment TechnicianBoston, MA Full-Time | Company Vehicle | Sign-On & Retention Bonus$84K to $130K Annual SalaryWhy Join UsJoin a market-leading, national service organization supporting some of the most recognized brands in food service, grocery, and hospitality. With our scale, reputation, and continued growth, we offer more than just a job, we provide a place to build a long-term, stable, and rewarding career.What sets us apart:Consistent, high demand for services, providing job security and earning potentialBest-in-class training and development, including paid certifications and ongoing upskillingAccess to tools, parts, and technical support that independent operators often can't matchOpportunities to work on complex, high-value equipment across national and regional accountsIndustry leadership and stability with a growing national footprint and strong customer baseWork alongside one of the largest teams of CFESA-certified technicians in the industryA strong safety culture and proven safety record, supported by structured programs and investment in the right equipmentClear career advancement pathways into senior technician, training, or leadership rolesPay & BenefitsSign-On & Retention BonusTake home company service vehicle (business use only)Company tablet and phone401(k) with company matchPaid time off and holidaysFull benefits package (medical, dental, vision)Job OverviewWe are hiring a Commercial Refrigeration and Kitchen Equipment Technician to support restaurants, hospitality, and food service operations throughout the Boston area.This is a field-based role focused on diagnosing, repairing, and maintaining commercial refrigeration systems and kitchen equipment. Due to strong demand in the Boston market, we are offering a competitive compensation package and moving quickly on qualified candidates.ResponsibilitiesTroubleshoot, diagnose, and repair commercial refrigeration systems and kitchen equipmentService equipment including refrigeration, cooking, and ware-washing systemsRead and interpret schematics, wiring diagrams, and service manualsCommunicate with manufacturers for technical support and parts identificationInstall replacement parts and complete repairs efficientlyComplete service documentation including work orders and inventory trackingMaintain a clean and organized service vehicle and tool inventoryFollow all safety procedures and company standardsIdentify and recommend preventative maintenance or additional servicesWork EnvironmentField-based role with daily travelWork in restaurant kitchens, cold storage areas, and mechanical spacesOn-call rotation required (nights and weekends)Occasional overnight travel may be requiredRequirements3+ year of experience in refrigeration, HVAC, appliance repair, or commercial kitchen equipmentStrong troubleshooting and mechanical skillsAbility to read schematics and technical diagramsValid driver's license with a clean driving recordWillingness to participate in on-call rotationPreferred QualificationsEPA certificationCFESA certificationExperience with commercial refrigeration systems or food service equipmentAbility to work independently in a field environmentPhysical RequirementsAbility to lift up to 70 lbsFrequent bending, kneeling, and climbingAbility to work in hot, cold, wet, and confined environmentsAbility to work at heights and on laddersAbout Smart CareSmart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department.