Business Process Consultant

Business Process Consultant

We are seeking a Business Process Consultant to support digital health transformation and interoperability initiatives. The successful candidate will provide business analysis expertise to improve clinical workflows, support healthcare integrations, and help deliver modern digital health solutions that enhance care coordination and operational efficiency.

Responsibilities:

• Lead business analysis activities supporting digital health and interoperability initiatives.
• Engage clinical, operational, technical, and vendor stakeholders to gather, analyze, and document business, clinical, and technical requirements.
• Analyze and map current-state and future-state workflows, business processes, data flows, and integration requirements.
• Translate clinical and business requirements into solution specifications aligned with interoperability standards, including HL7, FHIR, APIs, and related standards.
• Support solution design, implementation planning, integration activities, and proof-of-concept initiatives.
• Develop and maintain requirements documentation, workflow diagrams, process maps, user stories, use cases, and data mappings.
• Provide expertise related to clinical workflows, healthcare interoperability, and secure information exchange.
• Support governance, privacy, security, operational readiness, change management, and adoption planning activities.
• Collaborate with project, architecture, product, and delivery teams to modernize healthcare workflows and improve service delivery.
• Support executive decision-making through analysis, documentation, and recommendations.

Qualifications:

Required:

• Minimum five (5) years of experience providing business analysis and process consulting services within large, complex healthcare or digital health environments.
• Experience leading business analysis and business process improvement initiatives.
• Strong experience eliciting, documenting, validating, and managing business, clinical, functional, and technical requirements.
• Experience facilitating workshops and engaging clinical, operational, technical, executive, and vendor stakeholders.
• Knowledge of healthcare workflows, referrals, orders, clinical documentation, and care coordination.
• Experience mapping business processes, workflows, data flows, and integration requirements.
• Working knowledge of HL7, FHIR, APIs, interoperability standards, and health information exchange concepts.
• Experience supporting digital health solutions integrated with EMRs, Clinical Information Systems (CIS), and related healthcare applications.
• Experience developing business requirements, functional specifications, workflow diagrams, process maps, user stories, use cases, and data mappings.
• Knowledge of privacy, security, information governance, and operational readiness practices.
• Excellent communication, facilitation, analytical, and problem-solving skills.
• Experience working within Agile, hybrid, or waterfall project environments.

Preferred:

• Experience supporting large-scale healthcare transformation initiatives.
• Experience with digital referrals, orders, clinical messaging, interoperability, or health information exchange projects.
• Experience with OceanMD, Cerner, Meditech, Accuro, Oscar Pro, Med Access, MOIS, or similar healthcare platforms.
• Experience supporting privacy impact assessments (PIA), security assessments (STRA), and change management initiatives.
• CBAP, CCBA, PMI-PBA, Lean, or related certifications.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.