Head of Fraud Operations

Head of Fraud Operations

About the Company

Disruptive financial technology (FinTech) company specializing in digital payments & money transfers

Industry
Financial Services

Type
Privately Held

About the Role

The Company is seeking a Head of Fraud Operations to provide strategic leadership in the development and execution of fraud operations strategies that are in line with the company's risk appetite and regulatory requirements. The successful candidate will be responsible for the operational oversight of day-to-day fraud monitoring, investigation, and response activities, ensuring the timely resolution of high-risk cases. This role also involves team management, including leading, mentoring, and scaling a team of fraud analysts, investigators, and operations specialists. The Head of Fraud Operations will be a key player in ensuring compliance with anti-fraud policies, audit requirements, and regulatory mandates, and will prepare executive reports on fraud trends, losses, and mitigation outcomes. Applicants for the Head of Fraud Operations position at the company should have a Bachelor’s degree in business, finance, criminology, or a related field, with advanced certifications such as CFE, CAMS, or CIFP being preferred. A minimum of 10 years' experience in fraud management, financial crime, or risk operations, with at least 5 years in a leadership role, is required. The role demands a candidate with a strong background in compliance and reporting, as well as the ability to collaborate cross-functionally with legal, compliance, customer service, and product teams to align fraud prevention with business goals. The company is an equal-opportunity employer that values diversity and inclusion in the workplace.

Travel Percent
Less than 10%

Functions

• Operations