Quality Systems Specialist

MGS has an exciting opportunity for a Quality Systems Specialist to join our MGS Richfield team. As a Quality Systems Specialist at MGS, you are responsible for coordinating the day‑to‑day Quality Control activities at MGS Richfield , including in‑process monitoring, calibration control, control of non‑conforming materials and associated records, operator feedback, and sort/rework activities. What You'll Do: Customer Advocacy & Communication Document, track, and escalate customer feedback to appropriate internal teams for resolution and continuous improvement. Coordinate and issue internal notifications based on customer communications and concerns. Collaborate with cross‑functional teams to support customer satisfaction and process improvements. Monitor and document pressure, temperature, and humidity in cleanrooms. Perform nonviable particulate testing in cleanrooms and maintain data and charts. Maintain annual cleanroom status reports. Ensure cleaning is performed per schedule and that cleaning records are maintained. Review and file reports for pest control program (outside service). Utilize Gage Tracking software to maintain Calibration system, including Ordering and numbering of new gages Recording results of calibrations Review and approve calibration certificates from suppliers Initiate and oversee impact assessment process calibration related issues Operational Quality & Metrics Assist in compiling and reporting key operational quality metrics, including Corrective and Preventative Actions (CAPA), Non‑Conforming Material, RMAs, Quality Holds, Continuous Improvement initiatives, and Gage Calibration. Support quality initiatives by ensuring accurate data tracking and timely communication of quality performance and improvement opportunities. Support quality activities on the production floor, including but not limited to Defect identification and analysis Nonconformance investigations (defect awareness, checkback, containment, etc.) Product sampling and retain management About MGS: MGS is a global provider of healthcare manufacturing solutions, providing the right balance to drive vital innovations: robust end‑to‑end solutions combined with the strong customer focus and seamless collaboration of an agile partner. We are the engineering and manufacturing partner of choice for today’s leading Pharma, Diagnostic and MedTech innovators. Serving customers from 12 strategically located facilities around the world, we transform our customers’ most pressing challenges into innovations that improve lives. For more detail, visit Experience and Skills What we're looking for: Dependable, organized, and team‑oriented individual who thrives in a fast‑paced manufacturing environment. Positive, team‑first attitude aligned with our Core Values: Teamwork, Integrity, Passion, Safety. Willingness to be cross‑trained and grow with us. Prior manufacturing experience is a plus (but not required). A qualified Quality Systems Specialist would fulfill these requirements: High School Diploma or equivalent is required. Three years of experience in Quality Assurance. One year of experience in statistical quality methods is preferred. One year of experience in plastics injection molding is preferred. Leadership capability and communication skills. MGS Mfg. Group is committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law. Veteran This employer may be a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: Disabled veterans Recently separated veterans Active duty wartime or campaign badge veterans Armed Forces service medal veterans These classifications are defined as follows: A "disabled veteran" is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs. A person who was discharged or released from active duty because of a service‑connected disability. A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Protected veterans may have additional rights under USERRA - the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor's Veterans Employment and Training Service (VETS), toll free, at 1-866-4-USA-DOL. #J-18808-Ljbffr MGS Manufacturing